Program Services Specialist

Program Services Specialist (24 hours per week)

Full Time - Regular HOURLY Vancouver, WA, US

Requisition

Salary Range: $24.21 to $36.31 hourly

The Operations Center has an opening for a 60% FTE (24 hours/week) Program Services Specialist. The Program Services Specialist provides administrative and clerical support for performer contracting, scheduling, and program coordination. This position is responsible for processing documentation, maintaining records, and coordinating logistical details to support efficient and accurate program operations across the district.

The essential functions of this position include:

• Coordinate and administer performer contracts and related documentation for branch and district programs, ensuring completeness, routing, approvals, compliance, and record maintenance. Review, process, and maintain contract and payment documentation in accordance with established procedures and compliance requirements.
• Assist with performer scheduling and provide administrative support related to program logistics, scheduling communications, and required documentation.
• Support performer onboarding and compliance processes, including background check administration, required forms, and administrative coordination.
• Maintain and update performer records, files, evaluations, schedules and related program documentation.
• Provide administrative and clerical support for district wide programming operations, including routine reporting, workflow support, and records management.
• Assist in the development, implementation, and evaluation of procedures and work processes; recommend and support workflow improvements to enhance operational efficiency and effectiveness.
• May participate in cross-functional committees and participate in branch or department meetings and discussions that further the library’s mission and goals.
• Keep informed of current administrative, clerical, records management, and office operation practices by attending training, workshops, educational programs, and reviewing relevant materials and resources.

• Associate’s degree or equivalent.
• One to three years of related work experience, with customer service and clerical or administrative support experience.

• Sundays: OFF
• Mondays: OFF
• Fridays: OFF

The pay grade (AD) for this position spans from $24.21 per hour to $36.31 per hour. Compensation for this position is negotiated by AFSCME for their members as part of the collective bargaining process. Employees receive a comprehensive benefit package, including:

• Health insurance premium coverage 90–95% for full‑time employees, 90–100% for dental.
• Life insurance, accidental death and dismemberment, long‑term disability insurance at no cost to the employee.
• Flexible spending accounts and health savings accounts (voluntary).
• 13 paid holidays per year.
• Accrued sick leave: 8 hours per month for full‑time, 4.8 hours per month for part‑time.
• Accrued vacation leave: 11 hours per month for full‑time, 6.6 hours per month for part‑time (increasing over time).
• Additional paid time off for jury duty, bereavement, inclement weather, etc.

FVRL values diverse perspectives and life experiences. We encourage people of all backgrounds to apply, including veterans, those with disabilities, persons of color, immigrants, refugees, or those who identify as LGBTQIA+. FVRL is committed to being equitable and fair in providing access to opportunities for all. Reasonable accommodations may be made to enable individuals to apply for this position or to perform essential functions of this position.

If you require reasonable accommodation in completing any pre‑employment testing, interviews or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources department.