Records Technician - Jail

Job Title: Records Technician

Department/Division: Corrections

Reports to: Records Supervisor

Supervises: n/a

FLSA Classification: Non-Exempt

Pay Grade: 105

Employee Group: Sheriff and Corrections Clerical

Revision Date: January 2025

Minimum Education: High school diploma or equivalent. Associate’s degree from an accredited college or university preferred.

Minimum Experience: Two years of progressively responsible clerical experience in a law enforcement environment OR any combination of education and experience which would provide the knowledge, skills, and abilities to perform the job.

Minimum

Certifications:

n/a

Other Requirements:

• Must successfully pass Pre-employment and Post
  - Offer Testing, and extensive background investigation.
• Valid Washington State Driver’s License if driving a vehicle for County business.

POSITION SUMMARY:

This position provides general administrative support for the Corrections Department and provides courteous and efficient customer service to the community.

ESSENTIAL FUNCTIONS:

The following duties are essential for this position. However, they are not to be construed as exclusive or all–inclusive. To be successful in this position, an individual must be able to perform each duty satisfactorily. Other duties may also be required or assigned.

• Provides first line customer service to internal and external customers; greets, receives and screens visitors and customers; receives calls on a multi-line phone system and routes calls to appropriate individual or takes messages.
• Addresses and resolves customer questions/concerns as able and refers complex inquiries, requests, or complaints to appropriate staff.
• Prints, sorts, stamps, distributes, and processes reports, mail/documents, and bail as required internally for the Corrections Department.
• Functions as a liaison with other County departments/offices, including but not limited to District Court, Superior Court, Sheriff’s Office, and Prosecuting Attorney’s Office.
• Checks and processes bookings; opens new jackets, makes corrections and notifies appropriate parties.
• Enters felony and misdemeanor warrants into various law enforcement databases.
• Facilitates the extradition of fugitives to get them transported to their final destination, both incoming and outgoing.
• Quashes all warrants in Corrections databases that are ordered by the courts.
• Completes the validation of warrants, updates the FFJ report and checks the detainers at other facilities.
• Works with inmates; provides commissary and maintains records of inmate trust accounts, sorts and posts inmate mail, keeps records of inmate medical charges and property damage, and assists and schedules appointments for video visitation.
• Provides background checks and other requested information to officers and authorized agencies, accessing local, state and federal computerized record systems.
• Providers reports and information to various agencies such as DOC, Social Security, Plasma Center, Military recruiters, DSHS, Child Support, etc.
• Schedules Webex appointments.
• Enters, scans, updates, and maintains information in spreadsheets, databases, and reports.
• Maintains electronic filing, paper filing, and record systems to provide easy access to records and information; provides retention of records as required by Department and County policies.
• Assists other department personnel during peak period of work or for absences.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:

• Functions, procedures, and applicable regulations of the Corrections Department and law enforcement.
• Administrative policies and procedures of the County.
• The County’s and Department’s operating requirements, policies, procedures, and practices; and local, state, and federal regulations related to department programs and operations.
• Current office practices and procedures.
• Operation of standard office equipment and software consistent with this position.

Skill in:

• Organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.

Ability to:

• Maintain the security and confidentiality of police records and information.
• Interpret and implement local…