Hotel & Lodging Strategist – Indirect Procurement; Corporate

Position: Hotel & Lodging Strategist – Indirect Procurement (Corporate Travel)
* Establish supplier governance frameworks including KPIs, SLAs, scorecards, and quarterly business reviews (QBRs).
* Monitor supplier performance related to rate competitiveness, availability compliance, traveler satisfaction, service quality, and sustainability commitments.
* Partner with Legal and Risk to ensure contract compliance, liability protections, data privacy standards, and regulatory adherence.
* Serve as escalation point for strategic supplier issues impacting traveler experience or commercial performance.
* Collaborate with Corporate Travel Operations to ensure seamless integration of negotiated rates into booking channels and traveler-facing platforms.
* Align lodging sourcing strategy with travel policy requirements, rate caps, and booking compliance standards.
* Support traveler communications and change management efforts related to preferred hotel programs and policy updates.
* Provide subject matter expertise for policy updates concerning lodging, extended stay, and alternative accommodations.
* Integrate duty of care requirements into hotel sourcing criteria, including safety standards, property audits, and crisis response capabilities.
* Partner with Global Security to ensure property-level compliance with enterprise safety expectations.
* Incorporate sustainability objectives into supplier selection, including environmental certifications, carbon reporting capabilities, and ESG commitments.
* Support enterprise ESG reporting related to lodging spend and supplier sustainability performance.
* Evaluate emerging lodging distribution models, direct booking integrations, and digital rate optimization tools.
* Champion traveler experience enhancements including loyalty alignment, digital check-in capabilities, amenity optimization, and extended stay solutions.
* Drive continuous improvement initiatives based on traveler feedback, supplier innovation, and performance analytics.
* Identify automation opportunities to improve sourcing efficiency, rate audits, and reporting accuracy.
* Bachelor’s degree in Business, Supply Chain, Hospitality, Travel Management, or related field.
* 8–12+ years of experience in strategic sourcing, category management, corporate lodging procurement, or hotel program management.
* Deep expertise in hotel RFP processes, global chain negotiations, rate modeling (static and dynamic), ADR benchmarking, and lodging compliance frameworks.
* Demonstrated success delivering measurable cost savings and supplier performance improvements.
* Strong analytical and financial modeling capability.
* Experience working within a matrixed organization where Corporate Travel operates as part of Indirect Procurement.
* Experience with in a global Fortune 500 or multinational enterprise.
* MBA or advanced degree in Supply Chain, Business, or Hospitality.
* Procurement certifications (CPSM, CIPS) or hospitality industry certifications.
* Familiarity with hotel sourcing platforms, rate audit tools, and corporate travel technology systems.
* Experience integrating sustainability and ESG priorities into category strategy.
* Global role with support across multiple time zones.
* Occasional travel for supplier meetings, governance reviews, and leadership summits.
* Hybrid role – on-site 3 days/week.

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