Director of Sales

Director of Sales – The Springs at the Waterfront

Location:

1015 W Columbia Way, Vancouver, WA 98660

The Springs at The Waterfront is situated along the southern facing Vancouver riverfront and will provide approximately 250 private residences for those 62 and older. This state‑of‑the‑art, 12‑story community will offer a variety of floor plans that feature stunning views. Interior spaces are warm and inviting, featuring high‑end amenities and services suitable to an urban setting, including secure underground parking. This community is centered on quality and service for more than 27 years.

Job Description:

The Springs Living is currently hiring a Director of Sales to join our team. The Director of Sales will be responsible for establishing and nurturing relationships with prospective residents and their families, guiding them through the decision‑making process, and ensuring a smooth transition into their new homes. The role leads a dedicated team of Community Relations Coordinators, Assistants, and a Move‑In Coordinator, overseeing all aspects of the leasing process from inquiry to move‑in.

The ideal candidate is a highly driven, detail‑oriented individual focused on planning and executing strategies to generate business and achieve sales targets while promoting a positive and professional community image.

• Develop sales strategies to meet and exceed sales targets and occupancy goals.
• Manage a team of sales professionals, guiding day‑to‑day activities, setting goals, and providing training and support.
• Cultivate relationships with prospective residents and their families, offering tours, information, and support throughout the decision‑making process.
• Create a personalized experience for potential residents, addressing their specific needs and concerns.
• Coordinate marketing campaigns and activities that generate leads and increase brand awareness.
• Ensure all marketing materials (digital, print, etc.) are aligned with the community’s elevated image.
• Oversee all aspects of the leasing process, ensuring a seamless and efficient process from the first contact to move‑in day.
• Coordinate with internal teams to ensure timely and accurate processing of applications, contracts, and move‑ins.
• Monitor sales performance metrics, providing reports on key performance indicators, lead conversion, and other relevant data.
• Use data‑driven insights to adjust strategies and improve overall performance.
• Provide leadership, motivation, and guidance to the sales team, fostering a positive and high‑performing work environment.
• Conduct regular team meetings to communicate goals, share updates, and celebrate successes.
• Ensure a high level of customer service throughout the leasing process and beyond, maintaining long‑term relationships with residents and their families.
• Promote and maintain a positive, welcoming, and professional community image both online and offline.

• At least 5 years of proven experience in sales, marketing, or business development, preferably in a senior living or real estate setting.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and ability to juggle multiple priorities.
• A customer‑focused approach with the ability to build strong relationships.
• Strong knowledge of sales metrics and data analysis.
• Proficiency in using CRM systems, Microsoft Office, and other business‑related software.
• Previous experience in senior living or similar residential communities is a plus.
• Knowledge of leasing software and marketing tools.
• Bachelor’s degree in Business Administration, Marketing, or related field preferred.

The Springs Living provides a competitive compensation package for the Director of Sales, with a salary range of $110,000–$135,000 depending on experience.

• Medical Insurance
• Dental Insurance
• Vision Insurance Supplementary Insurance Options
• 401(k) Matching
• Employee Assistance Program
• Employee Discounts
• Flexible Spending Account
• Paid Time Off / Sabbatical
• Paid Training
• Scholarships
• Leadership Training and Coaching
• Career Growth
• Discounted Healthy Meals and Free Beverages
• Access to Gym and Pool (before and after shifts)

• All your information will be kept confidential according to EEO guidelines.