Software Solutions Product Manager

HP Culture & Mission

Innovation is in our DNA. From our origins in a Palo Alto garage to our current position as a global technology leader, HP brings together a portfolio that spans printing, personal computing, software, and services to serve over 1 billion customers. We are committed to a diverse, inclusive workplace where we share one mission: to engineer experiences that amaze.

This role is responsible for defining, delivering, and scaling customer‑centric software solutions within a global ecosystem. The Product Manager owns the product strategy, customer experience, and lifecycle performance, ensuring solutions solve real customer problems, drive adoption, and deliver measurable business outcomes.

• Own product strategy and vision Define and evolve the product vision, strategy, and roadmap for software solutions, grounded in deep customer insights, market trends, and business priorities.
• Champion the customer experience Lead customer discovery, segmentation, and journey mapping to ensure solutions are intuitive, valuable, and aligned to real user needs across segments and use cases.
• Drive software product lifecycle Own end‑to‑end lifecycle from concept through launch, adoption, and optimization; continuously refine the product based on usage data, feedback, and evolving customer needs.
• Lead customer‑centric go‑to‑market Translate product value into clear positioning, messaging, and use cases; partner with cross‑functional teams to deliver launches that resonate with target customers and drive engagement.
• Define and track product success Establish KPIs tied to customer adoption, engagement, retention, and satisfaction; implement mechanisms to monitor performance and inform product decisions.
• Deliver data‑driven improvements Lead closed‑loop analysis of product usage, customer feedback, and business performance; prioritize and execute improvements that increase value realization and growth.
• Collaborate across the ecosystem Partner closely with engineering, design, marketing, sales, and partners to deliver cohesive, high‑quality software experiences across devices, platforms, and channels.
• Enable customer‑facing teams Equip sales and support teams with clear product narratives, use cases, and training to effectively communicate value and improve customer outcomes.
• Support strategic customer and partner engagement Engage with key customers and partners to validate solutions, gather insights, and identify opportunities to expand adoption and deepen relationships.
• Lead with influence and ownership Drive complex, cross‑functional initiatives with strong accountability; mentor team members and influence stakeholders to align on customer‑first, product‑led decisions.

• Bachelor’s or advanced degree in Business, Engineering, Design, or related field, or equivalent experience
• 7–10 years of experience in software product management or related roles
• Proven track record delivering customer‑centric software products in global, cross‑functional environments
• Experience working within SAFe Agile processes and cross‑functional product delivery teams

• Product strategy and roadmap development
• Customer research, segmentation, and journey design
• Software product lifecycle management
• Data‑driven decision making and analytics
• Go‑to‑market strategy for software products
• Cross‑functional leadership and stakeholder alignment
• SAFe Agile processes and product delivery
• Customer experience optimization and retention strategies

• Strong customer‑first mindset with product intuition
• Strategic thinker with execution discipline
• Clear communicator and storyteller
• Results‑driven with end‑to‑end ownership
• High learning agility and adaptability

• Directly impacts customer experience, product adoption, and revenue growth
• Drives alignment across product, engineering, and go‑to‑market teams
• Shapes the evolution of software solutions within a broader ecosystem

• Navigates ambiguous problem spaces requiring deep customer understanding and trade‑off decisions
• Balances short‑term delivery with long‑term product vision across multiple stakeholders

The…