HP App Revenue Activation Program Manager

HP App Revenue Activation Program Manager

It is an exciting time to join the Consumer Services and Solutions (CSS) organization  you are energized by large-scale business model transformation and by building the processes and operations that enable direct relationships with end users, this role offers the opportunity to contribute to a strategic, high-impact initiative.

HP is hiring a Program Manager to drive operational business management and lead the revenue activation workstream within HP's end-user app. This position requires an individual who can drive revenue through digital touchpoints, guide complex multi-business initiatives, and collaborate effectively across technical and non-technical teams from scoping through implementation and ongoing operations. Candidates who thrive in dynamic environments, enjoy shaping new programs, and have experience in customer-centered digital ecosystems will be well-suited to this role.

As the HP App Revenue Activation Program Manager, you will manage a highly visible, pan-HP workstream focused on strengthening customer engagement, increasing usage and value perception, and enabling compelling revenue activation opportunities. This role requires independent judgment to determine effective approaches for advancing program objectives and close partnership with teams across the business to shape required capabilities and operational processes informed by channels such as HPSA and the HP Store.

This role is also responsible for monitoring key performance indicators, synthesizing insights, and communicating results, risks, and recommendations to program stakeholders on a regular cadence.

You will work closely with organizations such as Business Units, Customer Support, Marketing, Engineering, and Product Management teams to understand engagement mechanisms and craft a cohesive strategy for revenue generation through app-based interactions. You will also partner directly with the Managing Editor of the HP app to build and execute the revenue strategy. In this role, you will develop repeatable processes that evolve revenue activation hypotheses from test to scale in a data-informed manner.

Successful candidates bring strong organizational skills, accountability, collaboration strengths, and a solutions-focused mindset. A solid foundation in sales or revenue generation and experience using data to guide decisions will enable impact in this role.

• Lead the HP app revenue activation workstream, ensuring strong operational business management across cross-functional teams.
• Partner with Product, Design, Data, Engineering, Marketing, Analytics, HP Store, and other monetizing teams to define and document initial capabilities and requirements.
• Assess current revenue performance across existing apps and create a plan to capture and grow that revenue within the HP app.
• Develop and refine governance processes that support effective decision making, KPI tracking, reporting, and test-and-scale methodologies.
• Catalog and leverage engagement and monetization mechanisms used across HPSA, HP Smart, and other digital assets to inform monetization opportunities.
• Collaborate with hardware, services, CRM, and product leaders to generate and refine hypotheses on what drives value perception for different customer segments.
• Communicate program progress, risks, insights, and recommendations to stakeholders to maintain alignment and transparency.

• Bachelor's or Master's degree in Business Management, Engineering, Computer Sciences, or equivalent
• PMP/PMI certified preferred
• Typically, 10+ years of applicable experience

• Demonstrated history of program management excellence with the ability to drive complex, cross-functional initiatives.
• Strong analytical and problem-solving skills grounded in data-informed decision making.
• Proven business acumen and understanding of organizational strategy, with successful experience guiding programs that span multiple business units and stakeholder groups.
• Experience contributing to revenue-generating initiatives at scale.
• Track record of innovation, including developing or improving…