Business Analyst

Travel:
Up to 5% occasional transmission field travel

Length: 1+ yrs, up to 5 years

MUST be US Citizen to be eligible to apply for Federal Background Check

Real  Passport REQUIRED for in-person interviews and onboarding

This full‑time contract Business Analyst assignment will work within the corporate Technical Training Center. This position will provide training support to the division’s apprentice, journeyman, craftsman and continuous training programs and will perform related analyst/administrative tasks. In addition, the assignment will: provide data entry on multiple computer applications; coordinate schedules; and research answers for policy application. This assignment will assist the division’s COR with training contracts and conduct annual training needs assessments, track training plan execution, and develop training reports.

• Conduct an annual training needs analysis (TNA) for more than 650 divisional craft personnel comprised of more than 20 different crafts, each craft with different training requirements.
• Utilize SIPOC (Suppliers, Inputs, Processes Outputs and Customers) to organize annual training project cycle.
• Analyze, research and recommend changes/updates to the division’s Mandatory Training List.
• Recommend updates to the division’s training “letter of X’s” based on guidance and approval of the Technical Training Manager.
• Work with the division’s PowerBI expert to update existing and build new near real‑time interactive training reports.
• Build and maintain a division task tracker to be used by the Division Manager and at division meetings.
• Annually, build out the Annual Training Plan for all district and craft training for the year in SharePoint using information provided by other division personnel. Work with the division SharePoint SME on updates to impacted SharePoint pages and/or workflows.
• Work with the Technical Training Manager to build and maintain a project tracker with milestones.
• Update and publish, with the Technical Training Manager’s approval, the division Annual Training Plan, District and Craft Training Implementation Guidance.
• Develop and implement procedures for tracking training contracts invoicing, payments and total annual expenditures to enable quality control throughout their lifecycle.
• Research and recommend best methods and/or benchmarking for training tracking, monitoring and scheduling related functions. Recommend business process improvements.
• Facilitate and develop of process improvement efforts for various training programs (e.g. three formal apprentice programs and three formal trainee programs) and their stakeholders. Perform data analysis to determine requirements of these process improvement efforts.
• Facilitate training requirements elicitation workshops and present findings. Work results to be used to update the division’s Training Catalog.
• Communicate technical information verbally and in writing to a wide variety of technical and business experts, as well as non‑technical users, in both individual and group settings.
• Facilitate After Action Review sessions and produce formal After Action Reports using the format provided by the Technical Training Manager. Research and recommend better formats as applicable.
• Evaluate and assess business process change impacts and recommend appropriate change mitigation activities.
• Facilitate negotiation of training requirement priorities and conflict resolution among various stakeholders.
• Develop influence diagrams or other conceptual models to define relationships and structure analyses and modeling. Develop visual artifacts, such as context diagrams, process flow diagrams, process maps, SIPOC charts, Pareto charts, etc. to support process and solution analysis and definition.
• Prepare and present materials on findings.
• Produce key project deliverable documents including: requirements, process diagrams, project plans, and change management plans.
• Collect, organize, and validate data and modeling results.
• Identify modeling results and propose alternative courses of action.
• Plan, design and facilitate prototyping sessions and requirements gathering meetings. Perform training gap analysis and propose…