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Senior Customer Success Engineer — AI & Transformation Expert

Job in Vancouver, Clark County, Washington, 98662, USA
Listing for: Freshworks
Full Time position
Listed on 2026-07-24
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 150000 - 185000 USD Yearly USD 150000.00 185000.00 YEAR
Job Description & How to Apply Below

Freshworks is seeking a Customer Success Engineer (CSE) to act as a strategic advisor and SME, helping customers maximize outcomes from Freshworks solutions. You will operate at the intersection of Customer Success, Product Expertise, Operational Transformation, and AI Innovation, driving adoption, value realization, and revenue growth.

You will influence product evolution through customer insights while collaborating across GTM teams to scale programs and deliver measurable business impact.

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Position Requirements
10+ Years work experience
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