Business Analyst 3

Business Analyst 3

ACS Professional Staffing is looking for an employee to work on-site with our client. This Business Analyst 3 will lead business analysis and change management efforts by gathering requirements, analyzing processes, developing change strategies, and supporting organizational transformation initiatives. Collaborate with stakeholders, project teams, and leadership to evaluate solutions, manage risks, improve business operations, and drive successful project outcomes. Requires experience with large-scale change management programs, business analysis methodologies, project lifecycle support, and process improvement.

Responsibilities:

• Collaborate and communicate with a wide variety of internal technical and business experts, including the assigned Project Manager (PM) in both individual and group settings to assist with and recommend project team requirements.
• Provide recommendations to management at all levels to assist in building leadership/sponsorship capabilities and address change management (CM) initiatives.
• Provide information and recommendations to project and leadership teams on change management:
  Develop/draft and recommend new or revised change management processes, procedures and/or workflows to meet/address customer/end-user requirements.
• Facilitate Transmission projects and project initiatives by assisting managers in developing and implementing management-approved change plans and materials in the areas of sponsorship, training, communication, guidance, resistance management, and change management.
• Monitor effectiveness of change plans and strategies, recommending improvements for management consideration to gain maximum benefit.
• Collaborate with other CM Specialists to share best practices, help with critical needs, and coordinate on Transmission-wide initiatives.
• Use Prosci methodology as well as new data sources to assess change saturation within Transmission Services and make appropriate recommendations to project teams, sponsors, and stakeholders.
• Promote, assist, and support seamless organizational change across departmental boundaries as requested.
• Maintain and improve change management toolkits (e.g., deliverables, templates, techniques) that are simple, effective, and designed for different audiences.
• Validate change management strategies, plans and tools align with Human Resources strategy.
• Collaborate with manager, stakeholders, project teams, and/or other parties to create/draft and recommend a comprehensive communication strategy; assist with implementation activities as requested.
• Provide expertise and assistance to managers and Project Managers (PMs) to validate quality deliverables on a wide range of communication mediums and topics.
• Support business stakeholders and the facilitation process for gathering and analyzing information using standard tools and approaches to:
  Clarify business operations, functions, problems. Document/map the current and future state. Identify solution alternatives, evaluate the alternatives, and define procedures.
• Provide process and organizational expertise for facilitating, planning, and executing approved business operations and change initiatives consistent with TF's strategic business objectives.
• Research, interview internal customers/end-users, stakeholders, and other interested internal parties to gather and understand customer/end-user requirements and business processes, procedures, or workflow development, present solution recommendations for management, executive, and stakeholder consideration and approval.
• Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs; incorporate findings and insights into project and change management plans, decision-making information, and recommendations.
• Evaluate proposed and in-flight Transmission Field Services initiatives and assist management in preparing business cases by documenting the information to support Transmission Field Services initiatives, including:
  Financial planning Decision-making…