Residential Compliance Specialist

Description

JOB SUMMARY

Salary range: $29.00 - $34.00 per hour.

The Residential Compliance Specialist functions within the Platform Services team and is responsible for ensuring compliance with local tax credit housing programs by reviewing certifications, verifying income and eligibility, and preparing regulatory reporting. This role also partners with property teams to resolve compliance related issues, conduct audits, and maintain accurate documentation in accordance with Holland Partner Group’s Core Values.

ESSENTIAL JOB FUNCTIONS

• Act as the subject matter expert (SME) for on-site staff related to local tax credit program compliance requirements, including waitlist and/or lottery requirements, verification of household income, assets, and student status in accordance with local tax credit program requirements and other applicable program rules, including but not limited to, MFTE, MULTE, ARCH, and BMR programs.
• Develop and deliver training material, job aids, and process documentation for operations and support teams for completing various program compliance workflows and software utilization.
• Develop and implement compliance procedures and monitoring for programs at new development and acquisition sites, including the management of initial tenant lotteries and waitlists, as needed.
• Monitor the Yardi Compliance Dashboard daily and provide to on-site teams and leadership to ensure unresolved “red flag” certification reviews are corrected in a timely manner.
• Act as liaison communication between on-site staff and Right Source as needed for process issue resolution
• Monitor findings of file audits and prepare compliance reports for residential leadership, clients, investors, and regulatory agencies.
• Track, prepare, and submit quarterly, annual, and ad hoc compliance reports to housing authorities, housing finance agencies (HFAs), and other oversight agencies.
• Partner with Property Managers and regional leaders to resolve compliance findings, audit discrepancies, and file corrections.
• Monitor and communicate changes of relevant federal, state, and local compliance regulations, income limits, forms, and utility allowances to operations teams and relevant support teams.
• Assist with the implementation of program-related updates and/or changes within Yardi Affordable Manager and Rent Café Affordable Housing modules.
• Assist with monitoring remediation of any corrective actions originated from compliance assurance findings, until completion.
• Assist the on-site team with prospective and current tenant communications, as assigned, to obtain required program income documentation and other documents/forms.
• Maintain confidentiality of resident information and handle sensitive documentation in accordance with privacy regulations and company policies.
• Perform file audits and other special projects as assigned in support of the Platform Services team.
• Represent Holland Partner Group in a professional manner at all times.
• Perform all other duties as directed and assist the overall team effort.

JOB REQUIREMENTS

Education
:
High School Diploma or equivalent is required. Bachelor’s Degree in Business Administration or related field preferred.

Experience
:
Minimum of three (3) years’ experience in local tax credit housing programs, California Tax Credit Allocation Committee (TCAC) requirements, and/or Low-Income Housing Tax Credit (LIHTC) compliance tenant certifications or management required. Previous experience developing and delivering compliance related training strongly preferred.

Knowledge, Skills and Abilities Required:

• Demonstrated proficiency in technical aspects of applicant and tenant certification process.
• Demonstrated knowledge and understanding of affordable housing program compliance and reporting.
• Ability to train and mentor employees on compliance related programs.
• Ability to develop, organize, and deliver engaging training materials for diverse audiences with varying levels of compliance knowledge.
• Ability to accurately perform multiple tasks in a complex and fast paced operating environment while maintaining a strong attention to detail.
• Advanced proficiency in Excel and other Microsoft Office 365 applications.
• Ability to…