Business Analyst

Business Analyst 3

This contract Business Analyst assignment will provide high-level support and assistance to the Business Transformation (TFAB) organization, within the Field Strategy and Operational Excellence (TFA) group at *** (BPA). TFA provides support services including Work Planning & Evaluation (TFAW), Business Controls and Information (TFAI), and Business Transformation (TFAB) to the Transmission Field Services organization. This Business Analyst will work on initiatives, strategies, projects, and services that affect the operations, construction, and maintenance of the transmission system.

This assignment will work collaboratively across various transmission organizations to assist BPA management with the support and execution of management-approved operational excellence initiatives. Organization Business Transformation (TFAB) is responsible for the development and implementation of the Transmission Field Services change initiatives. This function is responsible for portfolio management, project management, change management, and business process management.

The Business Analyst will collaborate and communicate with a wide variety of internal technical and business experts, including the assigned Project Manager (PM) in both individual and group settings to assist with and recommend project team requirements. Provide recommendations to management at all levels to assist in building leadership/sponsorship capabilities and address change management (CM) initiatives. Develop/draft and recommend new or revised change management processes, procedures and/or workflows to meet/address customer/end-user requirements.

Facilitate Transmission projects and project initiatives by assisting BPA managers in developing and implementing BPA management-approved change plans and materials in the areas of sponsorship, training, communication, guidance, resistance management, and change management. Assist management with development and implementation of change plans and strategies through various feedback loops or measurements. Support the implementation of new programs and initiatives including drafting proposed roles and responsibilities, processes, and infrastructure to support sustainment.

Monitor effectiveness of change plans and strategies, recommending improvements for management consideration to gain maximum benefit. Alert stakeholders, including the appropriate BPA manager, of any risks that may negatively impact project scope or schedule; provide mitigation recommendations for BPA manager review and acceptance; implement BPA management-approved actions. Collaborate with other CM Specialists to share best practices, help with critical needs, and coordinate on Transmission-wide initiatives.

Use Prosci methodology as well as new data sources to assess change saturation within Transmission Services and make appropriate recommendations to project teams, sponsors, and stakeholders. Promote, assist, and support seamless organizational change across departmental boundaries as requested. Maintain and improve change management toolkits (e.g., deliverables, templates, techniques) that are simple, effective, and designed for different audiences. Validate change management strategies, plans and tools align with BPA's Human Resources strategy.

Collaborate with BPA manager, stakeholders, project teams, and/or other parties to create/draft and recommend a comprehensive communication strategy; assist with implementation activities as requested. Provide expertise and assistance to BPA managers and Project Managers (PMs) to validate quality deliverables on a wide range of communication mediums and topics. Support business stakeholders and the facilitation process for gathering and analyzing information using standard tools and approaches to: clarify business operations, functions, problems.

Document/map the current and future state. Identify solution alternatives, evaluate the alternatives, and define procedures. Provide process and organizational expertise for facilitating, planning, and executing approved business operations and change initiatives consistent with TF's strategic business objectives. Research, interview internal BPA customers/end-users, stakeholders, and other interested internal parties to gather and understand customer/end-user requirements and business processes, procedures, or workflow development, present solution recommendations for BPA management, executive, and stakeholder consideration and approval.

Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs; incorporate findings and insights into project and change management plans, decision-making information, and recommendations. Evaluate proposed and in-flight Transmission Field Services initiatives and assist BPA management in preparing business cases by…