Receptionist - Lexus of Vancouver

Receptionist – Lexus of Vancouver

The Receptionist is an important front‑line guest contact for the dealership, directly influencing guests’ impressions by the way they greet them.

• Use premium‑brand telephone techniques and etiquette.
• Act as the first point of contact for visiting customers.
• Meet and greet customers consistently with courtesy and a high level of professionalism.
• Ensure sales customers in the showroom are tracked and logged properly in systems and help keep sales availability updated.
• Make a friendly and premium‑brand appearance.
• Answer inbound telephone calls and route them to the appropriate person or take and relay messages as needed.
• Appropriately route customers to sales, service and parts businesses.
• Assist with various arrangements (e.g., rides) as needed for clients, visitors, and employees.
• Arrange refreshments for business meetings, including organizing working lunches.
• Assist Sales Department management with various administrative tasks in support of operations.

• High School Diploma or equivalent combination of education and customer service experience.
• Pleasant and engaging – ability to project a ‘smile’ while speaking both in person and over the phone.
• Proven outstanding customer service, preferably with a premium brand.
• Must pass a background and drug screen.
• Excellent interpersonal skills, both in person and over phone.
• Team‑oriented and flexible, able to multi‑task.

Starting at $22/hour (depending on experience).

Schedule:

Tuesday - Saturday, 9am - 6pm (with hour lunch break).

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental Leave
• Paid Military Leave
• Tuition Reimbursement

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.