Project Manager; PM in Washington

Job Description .

Position Title:

Project Manager (PM)

• Job Type
  :
  Full-Time.
• Job Location
  :
  Bureau of Engraving and Printing, Washington, D.C.
• Requirements
  :
  The Candidate shall have a:
  • U.S. citizenship
  • Minimum 5 years of customer service experience managing a public tour service or visitor center
  • At least 1 year public speaking experience with groups over 30
  • At least 1 year experience with Microsoft Office Suite
  • Current CPR certification from American Red Cross or American Heart Association
  • Must pass BEP security clearance
• Duties
  :
  The Candidate must:
  • Serve as the primary point of contact with the Contracting Officer Representative (COR)
  • Manage daily operations of the Tour and Visitor Center (TVC)
  • Schedule and oversee all staff, including backups for key positions
  • Submit weekly and monthly tour reports
  • Maintain the shared tour calendar and ensure accuracy of scheduled events
  • Address staffing assignments, incidents, and corrective actions
  • Ensure all staff comply with required BEP training and tour protocols
  • Provide continuity of operations during closures or emergencies