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Operations Support - Vancouver (WA)

Job in Vancouver, Clark County, Washington, 98660, USA
Listing for: Sonepar Group
Full Time position
Listed on 2026-08-05
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 20 - 24.18 USD Hourly USD 20.00 24.18 HOUR
Job Description & How to Apply Below

Operations Support - Vancouver (WA)

There's a place for you at North Coast. A career at North Coast is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here.

We operate throughout Oregon, Montana, Idaho, Alaska, Washington and we are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe. Being "Powered by Difference" means we respect and value diverse perspectives. North Coast we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

What you will do:

  • Actively work to meet monthly goals for N.C. Operations Scorecard
  • Processing of customer billings and credits ensuring accuracy and compliance
  • Manage daily cash box and deposits of checks received
  • Review monthly aging will call orders and their disposition
  • Review and process return goods
  • Review transfer discrepancies
  • File and track carrier/vendor freight claims
  • Resolve vendor shipping discrepancies
  • Other duties as assigned

What you will bring:

  • Accurate, dependable, and detail-oriented
  • Excellent written and verbal communication skills
  • Committed to 100% accuracy and doing tasks right the first time (DIRTFT)
  • Excellent customer service skills
  • Experience with O365 products-Outlook, Excel, Word, etc.
  • General understanding of Eclipse and SWMS
  • Self-motivated and a problem solver

Physical requirements and work environment:

  • Heavy phone and computer use
  • Office environment, mainly seated at a desk
  • Some lifting up to 25 lbs.
  • Usual 40-hour work week Monday through Friday
  • Requires regular and reliable on-site attendance

Additional requirements:

  • Must be authorized to work in the United States without current or future visa sponsorship

Salary & compensation:

This position is non-exempt and is eligible for overtime. Pay is $20/hour - $24.18/hour, DOE.

What we offer you:

  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Tuition reimbursement
  • Employee referral bonus
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)

Learn more about us on You Tube, Linked In, Facebook and Instagram and learn how we're "Powering Progress for Future Generations."

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