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Member Support Specialist — Financial Wellness Advocate

Job in Vancouver, Clark County, Washington, 98662, USA
Listing for: Iq-Credit-Union
Full Time position
Listed on 2026-08-07
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 18.77 - 24.4 USD Hourly USD 18.77 24.40 HOUR
Job Description & How to Apply Below

iQ Credit Union in Vancouver, WA is seeking a friendly Member Service Representative I to join our Member Support team. You’ll respond to inquiries, resolve basic problems, and educate members on products and services to improve their financial wellbeing.

In this role you’ll cross-sell credit union services, participate in team meetings, and uphold regulatory standards including BSA and privacy requirements while delivering exceptional service in a busy contact center.

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