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Customer Service Team Lead — Lead & Grow Impact
Job in
Vancouver, Clark County, Washington, 98662, USA
Listed on 2026-08-16
Listing for:
PrimeForge Manufacturing
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, CRM Systems & Management, Client Relationship Management
Job Description & How to Apply Below
Prime Forge Manufacturing in Washington is seeking a Team Lead for the Customer Service department to guide a frontline team, foster a culture of excellence, and ensure high-quality service for customers.
You will monitor performance metrics, coach staff, handle escalations with empathy, collaborate across departments, and produce KPI reports. Proficiency in English and experience with CRM systems such as Salesforce are preferred; weekend availability may be required.
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