Expeditor; Construction Truss

Expeditor/Customer Service Representative

Insight Global is looking for an Expeditor/Customer Service Representative to join a team that is responsible for working with customer, sales representative and vendor for construction truss equipment.

Day to day:

• Handle customer inquiries through telephone and email contact.
• Manage and update customer databases accurately.
• Access and update customer records as needed.
• Respond promptly and accurately to customer needs and requests.
• Coordinate logistics and understand supply chain models to assist customers.
• Utilize office suite applications proficiently to perform daily tasks.
• Work with various software applications to support customer service functions.
• Maintain strong typing skills with a minimum of 25 words per minute.
• Demonstrate excellent computer literacy in all tasks.
• Communicate articulately and clearly with customers.
• Maintain a clear speaking voice during all customer interactions.
• Listen to customers with patience and understanding to provide excellent service.

5 days in office in Vancouver, WA or Atlanta, GA Pay rate: 20-25/hr.