Senior Design Lead

Senior Experience Design Lead

Shape complex business software experiences across HP's digital ecosystem for SMBs, enterprise customers, office users, and IT administrators. Drive UX and interaction design for web applications, native apps, setup and onboarding flows, admin tools, workflows, productivity experiences, and AI‑enabled touchpoints.

• Lead experience direction and design for complex business software across web, app, setup, onboarding, admin, management, workflow, and productivity touchpoints.
• Define experience frameworks, task flows, information architecture, interaction models, and reusable patterns that scale across products and platforms.
• Translate product requirements, constraints, and stakeholder input into clear, actionable design solutions.
• Design AI‑enabled experiences, including human‑AI interaction flows, guided workflows, conversational support, and intelligent task assistance.
• Turn ambiguity into clear design by bringing structure, identifying user needs, business goals, constraints, risks, and trade‑offs.
• Own design from concept through detailed design, prototypes, handoff, and implementation follow‑through using Figma.
• Collaborate across teams: product managers, engineers, researchers, content designers, and stakeholders; facilitate reviews, critiques, and alignment sessions.
• Strengthen design quality and systems thinking; establish design rigor, reusable interaction patterns, and source‑of‑truth deliverables.
• Mentor and elevate other designers through critique, collaboration, and pattern‑level thinking.

• 8+ years of experience in UX, product design, interaction design, or a related digital product design role.
• Strong interaction design depth with user flows, information architecture, behavior definition, edge cases, and error handling.
• Proven ability to lead complex experience work across ambiguous, evolving, cross‑functional product spaces.
• Experience designing for both desktop/web and app‑based experiences.
• Strong systems thinking and ability to design scalable solutions across multiple products, platforms, and touchpoints.
• Expert‑level proficiency in Figma for flows, wireframes, prototyping, and high‑fidelity design documentation.
• Experience partnering with product management, engineering, research, content, and business stakeholders.
• Strong communication skills and ability to explain design rationale, align stakeholders, and represent design direction clearly.
• Ability to work independently, prioritize effectively, and manage multiple initiatives in a fast‑paced environment.
• Bachelor's degree in Design, HCI, Information Systems, Computer Science, or equivalent practical experience.

• Experience designing complex web applications, portals, admin tools, workflow tools, or productivity experiences.
• Experience creating scalable interaction frameworks or reusable design patterns across multiple products.
• Experience with design systems and ability to apply them effectively in product work.
• Working knowledge of visual design principles: hierarchy, typography, layout, spacing, and responsive behavior.
• Experience driving design handoff and working closely with engineering through implementation.
• Familiarity with localization, accessibility, inclusive design, and global product considerations.
• Experience designing for setup, onboarding, device management, IT admin workflows, or service‑based experiences.
• Experience designing AI‑enabled workflows, intelligent assistance, conversational experiences, or adaptive interfaces.
• Experience using AI‑powered design, prototyping, writing, or research tools as part of the design process.
• Comfort working in environments where AI capabilities and design best practices are evolving quickly.

• Complex UX or interaction design work.
• Examples of flows, frameworks, information architecture, or interaction models.
• Show approach to ambiguity and design decisions.
• Examples of cross‑functional collaboration from concept through delivery.
• Any AI‑assisted design work or human‑AI interaction design are welcome but not required.

Pay range: $130,700 to $205,200 USD annually (United States of America…