ScanEagle OP​/MX​/MC

Field Service Representative / Scan Eagle UAS Operator (OP)/Maintainer (MX)/Mission Coordinator (MC)

Unmanned Aircraft System (UAS) Operators support military and civilian customer operations worldwide. Candidates must be willing to deploy overseas to austere/non-permissive environments for a minimum of six months at a time. Field Service Representatives (FSR's) must be or become certified Insitu UAS Operators, Mission Coordinators and/or Maintainers. Once certification is confirmed or completed as an Insitu UAS Operator, Mission Coordinator and/or Maintainer, the individual must be available for deployed assignments.

The FSR will be integrate with all facets of the operation and be able to operate, communicate, and work in support of mission requirements. It is the FSR's responsibility to ensure mission success through aircraft serviceability, system operability, system reliability and operational support stability.

• Ability to read, analyze, and interpret operational and maintenance documents dealing with Insitu's Scan Eagle UAS, as well as Argen Tech Solutions' and US Governmental requirements for operating in AOR and AFLOAT deployed status.
• Coordinate real time customer desires with respect to UAS tasking and assisting the UAS Operator to place the sensor point of interest on the desired target.
• Respond effectively to operational inquiries.
• Write mission reports, and give post-deployment presentations to customers and management.
• Execute mission and deliver full motion video and payload data.

• Perform UAS and ground support equipment testing, troubleshooting and maintenance.
• Coordinate with Company subject matter experts to resolve issues beyond the scope of field maintenance capability.
• Manage all aircraft maintenance log books, supporting documentation and spreadsheets are up to date and provide information daily to the Site Lead for SITREP input.
• Conduct and document maintenance actions.
• Conduct inventory of UAS spares/components and reports cycle counts.
• Conduct on-site formal/informal technical training.
• Read, analyze, and interpret operational and maintenance documents dealing with Insitu's Scan Eagle UAS, as well as Argen Tech Solutions' and US Governmental requirements for operating in AOR and AFLOAT deployed status.
• May be integrated into the flying schedule if a qualified Operator as determined by the Site Lead to maintain currency and to support personnel shortfalls if encountered.
• Respond effectively to operational inquiries.
• Write mission reports, and give post-deployment presentations to customers and management.

• Conduct preflight planning to include mission briefings, analyzing weather forecasts, checking Notice to Airmen (NOTAMs), Special Instructions (SPINs) and airspace requirements.
• Evaluate customer's mission requirements and determine operational needs.
• Coordinate mission specifics with UAS crew and Air Traffic Control (ATC) and review Airspace Control Plan and Mission Logs.
• Execute mission and deliver full motion video and payload data.
• Complete post-mission reports/logs.
• Conduct demonstration flights.
• Perform UAS and ground support equipment testing, troubleshooting and maintenance.
• Coordinate with Company subject matter experts to resolve issues beyond the scope of field maintenance capability.
• Conduct and document maintenance actions.
• Conduct inventory of UAS spares/components and reports cycle counts.
• Conduct on-site formal/informal technical training.

• High School Diploma or equivalent.
• Current background investigation and clearance may be required.
• Capability to pass a Company background investigation.
• Certification or ability to become certified Insitu UAS Operator, Mission Coordinator and/or Maintainer
• A minimum of one year as a UAS OP/MX or MC in a deployed status.
• Ability to exercise discretion and judgment
• Resourceful
• Ingenuity in dealing with difficult situations
• Excellent communication skills.
• Strong customer service background.
• Demonstrated ability to work effectively in a small team environment.
• Effectively deal with problems involving several concrete variables in standardized situations.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to apply principles of logical or operational thinking to a wide range of mission-related and practical problems.
• Demonstrated operational and programmatic knowledge and performance at a high professional level with minimal guidance and direction.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to exercise discretion and independence of judgement in matters of significance.
• Strong computer skills.
• Strong customer service background.
• Excellent decision-making skills.
• Must hold a valid US passport
• Physical Requirements:
• Ability to obtain an FAA class II medical certificate.
• Ability to…