Porter, Entertainment & Gaming

Position: PORTER FT
Title:

Porter Compensation: $18.00-$20.00 hourly

Summary:

A porter performs basic maintenance duties and general tasks for the company. These duties may include addressing guest inquiries and directing them to the relevant personnel, handling guest luggage and items, ensuring that equipment and facilities are safe, clean and organized.

Duties:

Greeting guests immediately upon arrival

Providing exceptional customer service

Facilitating the check in at the vehicle with an iPadScanning the VIN in the door jamb Performing video walk around inspection of each vehicle checking in Tagging keys and vehicle for the appropriate team Escorting guests to relevant personnel and departments

Cleaning the interiors and exteriors of vehicles

Inspect and follow floor mat recall procedures

Placing protective covers on driver’s floor board

Moving vehicles as needed to different locations on the auto dealership lot Performing an active vehicle delivery for clients checking out Valeting vehicles to and from the dealership

Shuttling guests

Performing opening and closing duties as assigned

Cleaning the dealership parking lot, including picking up trash and removing snow or ice Running errands for the Service department

Perform straightforward tasks

Address guest inquiries with helpful information

Maintain a professional image at all times

Handle baggage and items for guests

Ensure equipment and facilities are safe, clean and organized

Report any safety concerns or violations to superiors

Qualifications:

A valid driver’s license in the stateA clean driving record

Ability to drive vehicles including manual transmission vehicles

Excellent customer service skills

Strong interpersonal and social skills

Ability to follow instructions closely

Attention to detail

Sound verbal and written communication skills

Time-management and multitasking skills to handle multiple vehicle requests on busy days

Able to stand for long hours at a time and move, carry and lift up to 50lbs
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