Originating Loan Officer Assistant

Overview

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for customers, utilizing the best terms available while delivering professional service in the lending industry.

Reviewing files for adherence to underwriting standards and ensuring submission completeness. Contact the borrower and/or mortgage broker to collect necessary documentation and act as a liaison between origination staff, underwriters, and customers. Active MLO Licensing Required.

• Track key dates of the transaction.
• Maintain customer contact to ensure follow-up of loan application.
• Manage client and referral partner databases.
• Answer customer inquiries related to locked status and loan application status to ensure quality customer service.
• Resolve file problems, bottlenecks, and qualifying issues throughout production and underwriting process.
• Provide administrative support in collecting and preparing submission of loan applications with supporting documentation to processing.
• Coordinate, create, track and distribute marketing materials.
• Perform other reasonable duties required by Guild Mortgage Company or Managing Loan Officer to be performed by Loan Officer Assistant.

Additional tasks include marketing, database management, and sending/collecting the 1003, disclosures and supporting documentation from customers for completion and signatures. Assist through production and underwriting process. Prepare and submit loan applications to processing, resolve file issues, and maintain conversations with customers, vendors and referral partners. Maintain high level of file management and client/referral partner communications including rate, status, and qualifying issues.

May perform all Loan Officer duties including, but not limited to:

• Act as primary point of contact for the customer and keep the customer informed throughout the process.
• Obtain an accurate and thorough 1003.
• Analyze customer’s credit and financial scenario to determine appropriate loan product(s) and obtain accurate AUS findings.
• Price a profitable loan and communicate fees to operations team.
• Quote rate and make commitments regarding locking to customer.
• Disclose initial 1003 and disclosures to customer according to regulations.
• Collect supporting documentation from the customer.
• Discuss product features with customer.
• Submit a viable loan to processing.
• Review HUD-1 to ensure fees and cash at closing are consistent with the commitment to customer.
• Market to referral sources to generate leads and loan production.

• 2 - 5 years of experience
• 5+ years of experience

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

Target Salary Range: $19.66 - $24.00

Guild Mortgage Company is an Equal Opportunity Employer.

This position offers eligibility for incentive compensation.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.