Fraud Investigator II

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.PAY RANGEThe Target Pay Range for this position is $35.05-$42.84 hourly. The full Pay Range is $27.26-$50.63 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training.

Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications.

In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS – because people helping people starts with supporting you
401(k) Company Match (up to 3%)4% annual contribution to your 401(k) by BECUMedical, Dental and Vision (family contributions as well)
PTO Program + Exchange Program Tuition Reimbursement Program

BECU Cares volunteer time off + donation match

IMPACT YOU’LL MAKE:

As a Fraud Investigator II, you’ll play a critical role in protecting members and safeguarding financial assets by identifying and resolving fraudulent activity across a range of products and services. Your work will directly impact member trust and organizational risk mitigation as you investigate suspicious transactions and uncover fraud trends. You’ll apply your expertise to make sound, timely decisions while navigating complex regulatory requirements.

In this role, you won’t just investigate fraud, you’ll help strengthen prevention strategies and improve the overall member experience. Your insights and actions will help shape a safer financial environment for everyone.

WHAT YOU’LL DO:

Fraud Monitoring & Detection:
You’ll use multiple fraud management systems and reporting tools to proactively monitor accounts and identify suspicious monetary and non-monetary activity across products like Zelle, checks, transfers, and new accounts.

Member Engagement & Risk Mitigation:
You’ll connect with members to review suspicious activity, provide guidance, and take the right actions to protect their assets and reduce risk.

End-to-End Investigations:
You’ll manage fraud alerts and claims from start to finish, leveraging internal systems and conducting interviews to make informed, timely decisions.

Case Management Excellence:
You’ll handle multiple cases simultaneously, ensuring all investigations are completed accurately and within strict regulatory time frames.

Evidence Analysis & Decisioning:
You’ll evaluate documentation, transaction data, and interview findings to determine the legitimacy of claims and build well-supported investigative conclusions.

Regulatory & Compliance Application:
You’ll apply your knowledge of the Bank Secrecy Act, USA Patriot Act, and other applicable regulations to ensure every investigation meets compliance standards and best practices.

Trend Identification & Escalation:
You’ll identify patterns, emerging fraud trends, and vulnerabilities, escalating risks that could lead to increased fraud exposure or financial loss.

Cross-Functional Support:
You’ll provide responsive support via phone and email to internal teams and external partners, helping resolve fraud-related inquiries efficiently.

Additional Responsibilities:
You’ll take on other duties as assigned, contributing to team success and continuous…