Client Relationship Consultant ; Banker - Vancouver, WA;

U.S. Bank is seeking a Client Relationship Consultant to build and maintain relationships with customers across multiple channels, providing expert advice and ensuring a digital‑first experience.

• Engage customers via in‑person, appointment, and virtual channels to provide banking counsel and product recommendations.
• Assess clients’ banking needs, gather account information, and educate them on deposit and loan products.
• Proactively reach out to clients for follow‑up, learning about their financial goals and channel preferences.
• Identify solutions for new and existing clients, leveraging digital products and self‑service technologies.
• Maintain a working knowledge of consumer and business banking products, policies, and support systems.
• Process basic transactions and complete service requests, including opening new accounts and submitting credit applications.
• Collaborate with branch team members and partners to deliver an optimal client experience with operational excellence and accuracy.

• High‑school diploma or equivalent.
• Typically a minimum of three to four years of retail banking experience or a combination of experience and training.
• National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and RegulationZ, with successful completion of the required criminal background and credit checks.

• Strong ability to build and nurture client relationships through proactive outreach and follow‑up.
• Excellent communication skills and ability to engage clients.
• Knowledge of bank and branch policies, procedures, and support systems.
• Proficiency with digital products and self‑service technologies.
• Capability to identify clients’ needs and recommend products that meet those needs reactively and proactively.
• Prior experience in the financial services industry.

• Healthcare: medical, dental, vision
• Basic and optional term life insurance
• Short‑ and long‑term disability
• Pregnancy disability and parental leave
• 401(k) with employer‑funded contributions
• Paid vacation (two to five weeks depending on grade and tenure)
• Up to 11 paid holidays
• Adoption assistance
• Sick and safe leave (one hour per 30 hours worked, up to 80 hours per year)

$21.68 – $26.50 per hour.

U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.