Teller, Finance & Banking

Overview

As the first point of contact for most clients, Tellers play a key role in delivering Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with bank procedures and regulations. The role also involves maintaining and enhancing client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services.

• Accurately process teller transactions, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer.
• Perform cash‑handling functions and maintain branch integrity through daily tasks such as double custody of the ATM, processing night‑drop deposits, balancing negotiable instruments, processing returned mail, balancing the credit‑card machine, and updating lobby rate sheets and brochures.
• Mitigate risk by ensuring safekeeping of money in the cash drawer and prompt accounting or transfer of funds.
• Interact with external and internal clients, anticipate needs, and provide proactive solutions and problem resolutions in alignment with the bank’s standards.
• Deepen knowledge of Columbia Bank’s product and service offerings and stay current on changes.
• Identify and discuss customers’ financial needs to offer appropriate products and services, and support referral goals by referring basic products to the appropriate business partner.

• High School Diploma or GED required.
• One year of previous banking or customer service experience preferred.
• Bilingual language skills preferred.
• Demonstrates exceptional attention to detail and accuracy with written numbers and verbal and written instructions.
• Shows willingness to build relationships with clients and other bank associates.
• Ability to learn and comply with all bank policies, procedures, and systems.

The pay range for this role is $18.00 to $20.00 per hour. The exact rate will depend on job‑related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance‑based incentive compensation.

Competitive Incentive Plan:
Earn rewards that match your efforts.

Professional Development:
Grow your skills with our tailored premier banker programs.

Career Growth:
Clear paths to achieve your professional goals.

609 S Washington, 1st Floor, Moscow, ‑8067. The role requires full onsite work at the posted location.

Benefits include comprehensive healthcare coverage (medical, dental, vision), a 401(k) retirement plan with employer match, employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Eligibility begins the first month after hire for associates scheduled at least thirty hours per week.

Columbia Bank is an equal‑opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.