Wealth Management- Senior Trust Officer

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Wealth Trust Services administers trust relationships within the Affluent Segment and is seeking a Senior Trust Officer to manage trust and investment accounts. This role oversees a portfolio of fiduciary relationships in accordance with governing documents, applicable law, U.S. Bank policies and procedures, and corporate and regulatory requirements. Accounts may include revocable and irrevocable trusts, charitable and special needs trusts, estates, agencies, custodial accounts, IRAs, and other fiduciary or investment accounts.

This client-facing role requires sound fiduciary judgment, strong relationship management, and the ability to navigate complex administrative, legal, tax, operational, and service matters. As the primary contact for clients, beneficiaries, attorneys, advisors, and internal partners, the Senior Trust Officer ensures each relationship is administered accurately, consistently, and in accordance with fiduciary obligations and client objectives.

The Senior Trust Officer interprets governing documents, evaluates discretionary requests, identifies and addresses fiduciary risks, coordinates specialized resources, and resolves complex administrative matters. The role requires sound judgment, clear communication, and the ability to balance client experience, regulatory obligations, operational discipline, and risk management.

Working within a team-based service model, Senior Trust Officers partner with Portfolio Managers, Trust Associates, specialty asset teams, tax and legal professionals, operations teams, financial advisors, bankers, and other Wealth Management colleagues to deliver coordinated fiduciary solutions and a consistent client experience.

The Senior Trust Officer promotes relationship retention and growth by building strong client and beneficiary relationships, identifying opportunities to deepen existing relationships, supporting referrals and new business, participating in account acceptance and transition discussions, and delivering high-quality service throughout the client lifecycle.

The role also requires accurate documentation, timely system updates, strong data integrity, and adherence to established controls and procedures. Senior Trust Officers must identify emerging fiduciary, operational, financial, and reputational risks; elevate concerns appropriately; and contribute to process improvements, technology initiatives, and business continuity efforts that strengthen the trust administration platform’s effectiveness and scalability.

• Fiduciary Administration:
  Administer assigned fiduciary and investment relationships in accordance with governing documents, applicable law, fiduciary standards, bank policies, and regulatory requirements. Apply sound judgment when interpreting trust provisions and fulfilling fiduciary responsibilities.
• Client and Beneficiary
  
  Experience:
  
  Build and maintain strong relationships with clients, beneficiaries, attorneys, accountants, advisors, and other stakeholders. Communicate proactively, responsively, and accurately to address concerns, manage expectations, and deliver a high-quality client experience.
• Complex Matter Escalation and Resolution:
  Assess and resolve complex administrative issues, discretionary matters, beneficiary concerns, family dynamics, trust terminations, account transitions, specialty asset matters, and other sensitive situations. Engage appropriate partners and document decisions in accordance with fiduciary and risk management expectations.
• Risk Management and Compliance:
  Identify, evaluate, and manage fiduciary, operational, regulatory, financial, and reputational risks across assigned relationships. Comply with applicable laws, regulations, bank policies, procedures, and fiduciary standards while maintaining complete and accurate documentation.
• Relationship Retention and Growth:
  Promote retention, asset growth, and relationship expansion by monitoring…