Salesforce Administrator

What You'll Do

Manage day-to-day administration of our Salesforce instance, including user setup, roles, profiles, permission sets, and data hygiene protocols.

• Design, build, and maintain complex business automations using Flow Builder to streamline customer journeys and operations.
• Collaborate closely with our Sales, Marketing, and Operations teams to gather business requirements and translate them into functional technical solutions.
• Maintain clean database structures, managing data imports, deduplication efforts, and monitoring syncs between Salesforce and e-commerce platforms.
• Create and optimize custom reports, dashboards, and views to give leadership real-time visibility into performance KPIs.
• Troubleshoot system bugs, handle tier-2 user support, and manage regular platform regression testing during Salesforce release cycles.
• Provide documentation and training for end-users to drive high platform adoption and ensure the team is getting the most out of our tools.
• Evaluate, test, and implement third-party applications from the App Exchange to expand platform capabilities.

• 3+ years of hands‑on experience as a dedicated Salesforce Administrator (experience in retail, e-commerce, or logistics environments is a major plus).
• Hold an active Salesforce Certified Administrator credential. Additional certifications (Advanced Admin, Platform App Builder, or Business Analyst) are highly desirable.
• Problem solver who loves digging into business processes and improving them.
• Great communicator who can translate technical jargon into simple concepts for non‑technical team members.

• Medical, dental, and vision coverage.
• Paid time off and 401(k) plan.
• Employee discount on all premium gift offerings.
• Creative, collaborative culture focused on bringing joy to people.

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