Medical Receptionist

Overview

It may sound cliche, but it is true. A career taking care of cancer patients is a calling for most of us. It's much more than a job. Each of us has a unique story that brought us to Compass Oncology, but those stories usually share common themes of care, compassion, and commitment. No matter the role each Compass team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients.

Compass Oncology - the largest privately‑owned Cancer Care and Research Facility in the Pacific Northwest - is looking for a Medical Receptionist with high level customer service skills that are looking to break into the stable, exciting, and growing field of healthcare. While having medical office experience is a good place to start, we are looking for individuals that have the heart for service.

Employment Type:

Full‑Time, 8:00 AM-5:00 PM, M-F

Location:

Vancouver Cancer Center (Vancouver, WA)

Salary Range: $18.68-$25.22 Per Hour

• Final offer amounts are determined by a review of the candidate's applicable experience and qualifications, as well as internal employee equity considerations.

Under direct supervision, the Medical Receptionist is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Insures all appropriate forms are complete, accurate, and signed according to company guidelines. Serves as a liaison between patient and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

• Greet patients and visitors into the clinic in a prompt, courteous and professional manner.
• Obtain all appropriate forms as required.
• Obtain demographic and insurance information.
• Obtain copies of patient's insurance cards and current driver's license for file.
• Update demographic and insurance information as needed in the system.
• Register all new patients into the system.
• Prepare and organize new patient charts.
• Notify nursing staff of patient arrivals, placing charts in appointment order.
• Assist in preparing charts for next day's appointments and print schedules as needed.
• Collect co‑pays, deductible and other out‑of‑pocket amounts at time of visit.
• Issue receipts if necessary.
• Distribute condolence cards to patients' families as requested.
• Maintain lobby area in a neat and orderly manner.
• Identify no‑shows and forward for patient notification.
• Demonstrate an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follow policies and procedures to contribute to the efficiency of the front office.
• Covers for other front‑office functions as requested: prepares correspondence, memos, forms and other typing as requested by supervisor.

• Education:
  
  High school diploma or equivalent required.
• Minimum (0‑3) years of professional office experience preferred.
• Computer skills including Microsoft Office Suite.
• Ability to multi‑task at a high patient volume front desk.
• Excellent written and verbal communication skills.
• Impeccable customer service skills.

Compass Oncology team brings together leading cancer experts in the fields of surgical, medical and radiation oncology, pathology and palliative care to provide the most comprehensive cancer care possible and an even more cohesive patient experience. In addition, the majority of our physicians specialize in particular cancer types, bringing a heightened level of expertise to our patients. If you are a dedicated, team‑oriented, patient‑centered individual looking for an opportunity where you are proud of what you do, work hard, have fun, want to learn and go home at the end of the day knowing you made a difference in the lives of our patients;
Compass Oncology is the