Mental Health Professional

Crisis Triage & Stabilization (CTS) Clinical Supervisor

The CTS Clinical Supervisor plays a key leadership role in the Crisis Triage and Stabilization (CTS) Program and supports Involuntary Treatment Act (ITA) Services. Working closely with the Crisis Wellness Center (CWC) Program Director, this position provides clinical supervision to mental health professionals, case managers, and other support staff. The Clinical Supervisor ensures regulatory compliance, promotes evidence-based crisis intervention practices, and helps create a safe, supportive environment for individuals in behavioral health crisis.

Key Responsibilities

• Participate in staff recruitment, interviewing, hiring, orientation, training, and performance supervision in alignment with agency policies, collective bargaining agreements, and applicable regulations.
• Facilitate bi-weekly clinical supervision for assigned staff and conduct probationary (90-day) and annual performance reviews.
• Develop, implement, and update Professional Development Plans for staff, reviewing progress quarterly.
• Lead monthly clinical meetings for mental health professionals and case management teams.

Clinical Quality & Compliance

• Review clinical charts for accuracy, completeness, and compliance with WAC, Medicaid, and CARF accreditation standards.
• Ensure clinical services are client-centered, recovery-oriented, and aligned with agency policies.
• Provide guidance on crisis intervention, de-escalation techniques, and ethical practices.
• Participate in seclusion and restraint debriefings to ensure compliance with policy and promote alternatives to restrictive interventions.

Program Support & Coordination

• Collaborate with the Program Director on staff training, professional development, and service delivery improvements.
• Coordinate services with Clark County's Designated Crisis Responders (DCRs) and court programs under RCW 71.05.
• Serve as a resource for organizing supplies, managing operational needs, and filling in for floor staff coverage during low census or emergencies.
• Maintain open communication between team members, leadership, and other agency departments.

Crisis Response & On-Call Duties

• Support ITA coverage as needed, including de-escalation training and intervention.
• Be available after hours, weekends, and holidays for crisis or emergency situations as part of the on-call rotation with other CWC leadership.

Continuous Quality Improvement

• Monitor ethical, safety, and compliance concerns and take immediate action when necessary.
• Ensure ongoing program evaluation and improvements to meet both client needs and regulatory standards.

Qualifications

Required:

• Meets Washington State Mental Health Professional (MHP) qualifications per WAC.
• Demonstrated clinical skills and experience providing treatment to individuals with severe and persistent mental illness and substance use disorders.
• Strong knowledge of recovery-oriented care, trauma-informed practices, and crisis intervention strategies.
• Ability to work effectively with individuals who may be difficult to engage or exhibit challenging behaviors.
• Current CPR/First Aid and Food Handler's permit (or ability to obtain within 90 days).
• Willingness to work flexible hours, including evenings, weekends, holidays, and on-call shifts.

Preferred:

• Supervisory or program management experience in a behavioral health setting.
• Experience mentoring and supporting staff in a high-intensity crisis care environment.
• Familiarity with the Living Room Model of service delivery.

Physical Demands & Work Environment

• Primarily office or clinic-based with potential community-based responsibilities.
• Regularly required to sit, speak clearly, hear, and use hands for writing and keyboarding.
• Occasionally required to stand, walk, reach, stoop, kneel, crouch, or lift/move up to 25 lbs.
• May require travel between sites and participation in off-site meetings or trainings.