Phlebotomist III - Salmon Creek

Phlebotomist III – Salmon Creek

This role offers an experienced phlebotomist the opportunity to work in a fast-paced hospital environment, focusing almost exclusively on high-volume blood collection and specimen processing. You will provide compassionate, patient-first care while performing venipuncture and other specimen collections, ensuring accurate labeling, handling, and processing according to strict protocols. The position requires Washington State phlebotomy certification, strong technical proficiency with straight and butterfly needles, and the ability to manage complex draws in a high-pressure setting.

You will also support front-line laboratory operations by updating patient information, handling basic billing and insurance tasks, and maintaining compliance with safety and regulatory standards.

Responsibilities

• Greet patients as they arrive in the laboratory and provide a professional, welcoming experience.
• Explain venipuncture and other specimen collection procedures clearly and courteously to help patients understand and feel at ease.
• Perform blood draws using straight needles and butterfly needles, demonstrating proper technique and ensuring patient comfort and safety.
• Collect additional specimens such as urine and fecal samples when required, following established collection procedures.
• Match laboratory requisition forms or computer-generated labels to specimen tubes to ensure 100% accuracy before collection and processing.
• Label all specimens accurately and completely, verifying patient and test information prior to processing.
• Centrifuge, split, freeze, and otherwise process specimens as required by specific test orders and laboratory protocols.
• Store specimens at the appropriate temperature and in the correct containers or tubes to maintain specimen integrity.
• Package specimens safely and correctly for transport, following protocol to preserve sample quality and regulatory compliance.
• Record maintenance data, perform decontamination tasks, and maintain a clean, safe, and organized work area.
• Update patient information and perform data entry accurately in electronic medical records (EMR), laboratory information systems (LIS), and related technology platforms.
• Handle insurance and billing steps related to laboratory services as required by site procedures.
• Answer telephone calls promptly and professionally, including reading and relaying laboratory results when appropriate and authorized.
• Understand and comply with OSHA and DEP regulations, and attend required annual department trainings.
• Provide excellent customer service to patients, demonstrating empathy, professionalism, and a patient-first mindset.
• Manage a high volume of blood draws throughout the entire shift, including complex and difficult draws such as scar tissue, rolling veins, pediatric, and geriatric patients.
• Work primarily within the hospital setting, drawing in patient service centers (PSCs) or rotating through hospital floors as assigned, while remaining on-site.
• Troubleshoot and use devices such as scanners, tablets, computers, EMR systems, and LIS to support accurate specimen collection and tracking.
• Collaborate effectively with peers, participate in a peer-auditing culture, and support team members to maintain high standards of quality and safety.
• Demonstrate reliability by maintaining strong attendance, managing workload independently, and staying productive under pressure.
• Adapt to schedule changes, trainer assignments, and site needs, including supporting weekend work when available.

Essential Skills

• Washington State Certified Phlebotomist – required.
• High School Diploma or GED – required.
• At least 2 years of phlebotomy experience, including proficiency with straight needles and butterfly needles.
• Proven ability to…