Behavioral Health Technician - Crisis

Behavioral Health Technician

Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions. Our vision is to be the premier provider of substance use and mental health services in the Pacific Northwest, respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive.

Our mission is to inspire hope and support lifesaving changes for people affected by substance use and mental health conditions through superior customer service, high quality programs, and well-trained and dedicated staff.

Major duties include:

• Ensuring the care, safety, and supervision of residents on the therapeutic milieu through positive interactions and direct proactive supervision.
• Utilizing individualized care appropriate to the specific needs and strengths of residents. Utilizing appropriate limit setting and resolution focused de-escalation techniques.
• Monitoring, implementing, and supporting the milieu/program and schedule.
• Collecting, recording, and summarizing data on observable client behavior. Monitoring clients according to the assigned levels of observation, providing monitoring of the facility during shift.
• Facilitating the treatment plan set forth by the treatment team by providing day-to-day support. Working as part of a treatment team.
• Facilitating and conducting groups, as designated by the program's schedule.
• Collaborating with treatment team including client, parents and caregivers, outside professionals, and co-workers.
• Attending all training, education, and staff enrichment activities; being familiar with the Philosophy, Mission, and Objectives of Lifeline.
• Working with patients to meet the goals on the individual services plan identified activities and goals that are recovery and strength based and meet their unique needs. Acting as an advocate for the needs and rights of every person.
• Assisting in completing admission including: orientation to the program, including an introduction to staff, tour of the facility, individual rights and grievances, program schedule, and community agreements. Assisting participants with hygiene and clean up using proper infection control procedures. Reviewing and storing personal property.
• Partnering with each participant to maintain a recovery environment by performing tasks including, but not limited to: room checks. Conducting safety checks of the unit and records findings as designated. Helping participants manage any risky behavior and completes required documentation. Implementing contraband policy.
• Working with participants and treatment team to complete discharge planning to ensure community resources and family supports are involved, as requested by the participant.
• Maintaining complete and up to date clinical files that document all services and contacts provided consistent with the requirements of WAC 246-341.
• Assuring incident reports are initiated and completed according to agency policy.
• Supporting and implementing agency policies and procedures.
• Ability to maintain a positive, solution-focused demeanor when responding to conflicts or problems.
• Networking within the community to identify outside agencies and services available to help individuals meet their needs. Establishing and maintaining relationships with community agencies and service providers to meet the needs of individuals.
• Participating in verbal de-escalation and interventions in emergent situations and being willing to assist other team members as needed to maintain a safe and…