Assistant Director of Catering and Events - Hilton Vancouver Washington

Job Overview

Come join our team at the Hilton Vancouver Washington, centrally located in the heart of Vancouver Washington with easy access to Portland International Airport. Featuring 226 rooms, the hotel is within walking distance to the gorgeous waterfront as well as to local bustling attractions such as the Vancouver Farmers Market (directly across the street from the hotel), making us an excellent base for both leisure and business travel.

Assistant Director of Catering and Events

• Manage contracted groups and social event food/beverage and meeting room revenues and experiences, room block management, and negotiation of supplier services.
• Ensure event planner satisfaction while meeting or exceeding department and individual revenue goals.
• Handle complex events, maintain relationships with corporate and social accounts, creative design of menus and events to maximize revenue and event experience.
• Ensure seamless turnover from sales to service and back to sales.
• Recognize opportunities to maximize revenue by upselling and offering enhancements.
• Document and coordinate event details with Sales, other hotel departments and customers throughout pre‑event, event, and post‑event phases.
• Negotiate business through proposals and contracts to close business.
• Serve as the primary event planner contact following turnover on property.
• Support Director of Catering and Events in his/her absence.

• Be globally aligned with the Americas Commercial Operations function while locally supporting superior business results.
• Help develop innovative, forward‑thinking team members.
• Ensure a best‑in‑class workplace that delivers on Hilton’s values.
• Hire, engage and develop the world’s best hospitality team members.
• Embrace and lead implementation of all Americas C&E initiatives and objectives.

• Ensure standards/practices for event delivery.
• Assist in proper use of function space, exhibit hall, and event spaces.
• Assist in the development and management of departmental budgets.
• Assist in forecasting and cost reporting for events.
• Assist in ensuring proper staffing and integration of current trends.
• Participate in customer site inspections and assist in the sales process as necessary.

• Other duties as necessary based on business needs.
• Regular attendance.

• Minimum Education:
  
  High School Degree/GED.
• Minimum 4 years hospitality management experience and 3 years event services management experience.
• Management
  
  Experience:
  
  Project & process management.
• 10% travel required.
• Core Competencies:
• Writing – Effective written communication.
• Reading Comprehension – Understand written documents.
• Oral Comprehension – Listen and understand spoken information.
• Basic Computer Skills – Use hardware and software.
• Customer & Personal Service – Provide quality service.
• Number Facility – Quick arithmetic ability.
• Creativity – Solve problems creatively.

• Medical insurance coverage – for you and your family.
• Vision, dental, life and disability insurance.
• Mental health resources.
• Paid Time Off – accrue up to 144 hours in first year.
• Supportive maternity/parental leave program up to Washington State maximum;
  Hilton tops up to AB .
• Go Hilton travel discount: 100 nights per calendar year.
• Matching 401(k).
• Debt‑free education access.
• Career growth and development.
• Team Member Resource Groups.
• Recognition and rewards programs.
• Daily Pay for pay access.

Salary range: $90,000 - $93,000

Sales Incentive Plan:

• Quarterly component worth 20% of bonus eligible earnings.
• Multiple individually weighted objectives with uncapped payout if revenue goal ≥200k USD.
• Cap at 60% at 250% achievement when revenue goal below 200k USD.

Hilton is a global hospitality leader dedicated to providing exceptional guest experiences. Our vision “to fill the earth with the light and warmth of hospitality” unites us to create remarkable experiences worldwide.

Hilton Vancouver – Full time

Hilton Hotels & Resorts – Catering and Event Services

• Hospitality – Deliver exceptional guest experiences.
• Integrity – Do the right thing all the time.
• Leadership – Lead in industry and communities.
• Teamwork – Team players in everything.
• Ownership – Own actions and decisions.
• Now – Operate with urgency and discipline.

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability