Senior Catering Manager - Hilton Vancouver Washington

Hilton Vancouver Washington is looking for their next Catering Sales Manager to join the team! Come join our team at this amazing property, centrally located in the heart of Vancouver, Washington with easy access to Portland International Airport. Featuring 226 rooms, the hotel is within walking distance to the gorgeous waterfront as well as to local bustling attractions such as the Vancouver Farmers Market (directly across the street from the hotel), making us an excellent base for both leisure and business travel.

• Minimum of three (3) years of experience in catering and events, specifically within a hotel setting.
• Proven ability to manage the end-to-end event lifecycle, from initial client pitches and proposal development through to contract finalization and execution.
• Demonstrated ability to build and maintain strong, long‑term relationships, with a particular emphasis on working with non‑profit organizations.
• Ability to manage a sales pipeline and close deals, contributing to overall revenue targets.
• Proven experience in managing and executing events for up to 1,000 attendees, ensuring seamless operations.
• Strong communication skills, both written and verbal, essential for client interactions and internal coordination.
• Flexible and adaptable with schedule to meet the dynamic needs of the business, including potential evening and weekend work.
• Exceptional interpersonal skills with the ability to connect with clients and colleagues on a personal level.
• Working knowledge or experience with Delphi or a similar property sales management system.

Shift Pattern: typically 8:00 a.m. – 5:00 p.m., with the ability to flex into other shifts including weekends or holidays based on business volume.

Pay Rate: $36.00/hr

• Access to pay when you need it through Daily Pay.
• Medical Insurance Coverage – for you and your family.
• Mental health resources including Employee Assistance Program.
• Best‑in‑Class Paid Time Off (PTO).
• Go Hilton travel program: 100 nights of discounted travel.
• Parental leave to support new parents.
• Debt‑
  
  Free Education:
  
  Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications*.
• 401K plan and company match to help save for your retirement.
• Hilton Shares:
  Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount.
• Career growth and development.
• Team Member Resource Groups.
• Recognition and rewards programs.
• Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

As Senior Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high‑level service throughout the contracting, pre‑event, event, and post‑event phases of events.

This position primarily handles complex social events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events.

• To organize, plan, and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
• Demonstrate knowledge of job systems, products, systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing and…