Office Hospitality and Events Coordinator

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for representing Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.

At Crowell & Moring, exceptional client service begins with exceptional people. We are committed to delivering responsive, high-quality, and professional service to our clients and to one another, while continuously elevating standards of excellence across every aspect of our work.

The Office Hospitality and Events Coordinator leads the coordination and execution of high-quality meetings, events, hospitality services, and office-based programs in a large, highly visible professional services environment. This role helps create awelcoming,high-quality,and well-coordinated experience for attorneys, staff, clients, candidates, and guests by managing event and meeting logistics, coordinating with internal service teams and external vendors, and responding to office-specific business needs.

The Specialist also supports client service, marketing and business development events, recruiting, employee engagement, and other firm-sponsored initiatives that require strong organization, sound judgment, attention to detail, and the ability to manage multiple priorities in a fast-paced, service-oriented environment.

• Serve as a primary point of contact for office meetings, events, hospitality requests, client-facing programs, and internal initiatives by confirming requirements, coordinating resources, resolving issues, and supporting successful execution.

• Lead meeting, event, and hospitalitylogistics, including planning details, timelines, room setup, catering, technology needs, signage, visitor access, materials, communications, and day-of support.

• Coordinate office-specific hospitality, client service,marketing and business development, recruiting, employee engagement, wellness, community, and other firm-sponsored activities based on local business needs.

• Coordinate conference room and visitor office reservations using the firm’s scheduling systems to maximize space utilization, prevent conflicts, and ensure rooms are properly prepared.

• Partner with Reception, Hospitality, Conference Services, IT, Facilities, Operations, Marketing, Recruiting, and other internal teams to ensure meetings, events, and visitor needs are handled efficiently and professionally.

• Monitor meetings and events before and during execution to confirm setup, address service needs, respond to changes, and elevate issues appropriately.

• Provide concierge-style support for visiting attorneys, clients, staff, candidates, and guests, including visitor offices, local hospitality arrangements, catering, transportation or arrival details, and related service needs.

• Maintain effective working relationships with approved vendors, local hotels, restaurants, building contacts, transportation providers, and other service partners to support event planning, guest services, and client hospitality.

• Review event-related invoices, expenses, chargebacks, and supporting documentation to ensure accuracy, proper coding, andtimelyprocessing.

• Maintain event calendars, reservation records, office hospitality resources, space maps, vendor/contact lists, reports, and related planning materials; compile data and feedback toidentifytrends and recommend practical process improvements.

• Support reception, hospitality, and operations coverage during business hours, meetings, events, absences, or peak periods tomaintainservice continuity.

• Perform other related duties and support office-specific operational needs as assigned.

• Knowledge of hospitality, meeting, event, and office services practices in aprofessional services, legal, corporate, or similarly high-service environment.

• Strong client service orientation with the ability to deliver a professional, responsive, and well-coordinated experience for attorneys, staff, clients, candidates, visitors, and guests.

• Strong organizational and prioritization skills, including the ability to manage multiple meetings, events, requests, deadlines, and service needs in a fast-paced office environment.

• Ability to coordinate event and…