Sales Operations and Enablement Specialist

The Job

The Sales Operations and Enablement Specialist serves as a strategic, hands-on partner to the sales leadership team. This role is responsible for designing, refining, and executing sales operations processes, with a primary focus on Hub Spot, and supporting enablement programs that improve sales productivity, data integrity, and pipeline visibility.

The position requires a balance of execution and analysis. The Specialist regularly works within sales systems to build and maintain workflows, reports, and lists, while also identifying trends, diagnosing process gaps, and recommending improvements to how the sales organization operates.

While this role does not own company-wide sales strategy or final decision-making authority, it plays a critical role in proactively identifying issues, proposing solutions, and implementing operational and enablement enhancements in partnership with sales leadership.

This position will be based in-person in our Downtown Vancouver, WA office.

The hiring range for this position is $65,000 - $82,000

Workflows & Automation

• Design and build simple, reliable workflows in Hub Spot (e.g., lead routing, notifications, lifecycle updates, task creation).
• Regularly audit workflows for issues (errors, misfires, outdated logic) and recommend improvements.
• Ensure automation supports—not fights—our defined processes.

Lead List Generation & Segmentation

• Build and refine lead lists and segments for outbound, campaigns, and nurture (e.g., by industry, role, lifecycle stage, account status).
• Partner with Marketing and BDR leadership to ensure lists align with ICP and campaign strategy.

Reporting & Analytics

• Create and maintain reports and dashboards for sales, leadership and accounting teams
• Analyze trends, identify gaps, and surface insights and recommendations rather than just raw numbers.

Data Integrity & Auditing

• Conduct recurring data audits for contacts, companies, deals, and custom objects.
• Create rules and checks for duplicates, missing required fields, incorrect stages, and stale deals.
• Recommend and implement field changes, validation rules, and views to improve data quality.

Hub Spot Optimization

• Act as our internal Hub Spot power user for sales: page layouts, views, properties, and pipeline optimization.
• Evaluate how reps are using Hub Spot and suggest UX and process improvements.
• Work with stakeholders on change management when altering fields, pipelines, or workflows.

Deal Imports & Bulk Updates

• Own the process and quality control of bulk deal imports and updates.
• Build templates, validation checks, and a defined procedure to ensure clean and accurate imports.

• Translate sales process and stage criteria into clear documentation, checklists, and playbooks.
• Partner with Sales Leadership to define stage exit criteria, then ensure it’s reflected in Hub Spot and training materials.
• Help maintain new hire onboarding for sales (systems training, process walkthroughs, reporting basics).
• Collaborate with Marketing on content organization and accessibility (one-pagers, case studies, decks).
• Support the design of email templates ensuring they align with our process and ICP.
• Track adoption and usage of key tools (Hub Spot views, reports, playbooks) and make recommendations to increase adoption.

• Strong hands-on experience with Hub Spot or a comparable CRM, including workflows, reporting, and data structure management
• Demonstrated ability to design, improve, and implement operational processes rather than solely following existing ones
• Comfort working with data and analytics, including dashboards, Excel or Google Sheets, data exports/imports, and basic modeling
• Ability to translate ambiguous or incomplete information into clear requirements, action plans, and documentation
• Strong written and verbal communication skills with the ability to collaborate effectively across functions
• Working knowledge of sales team structures and workflows, including BDRs/SDRs, Account Executives, and Sales Engineers
• 3–5 years of experience in Sales Operations, Revenue Operations, Sales Enablement, or a related…