Business Systems Analyst

ACS Professional Staffing is looking for an employee to work on-site with our client. This Business Systems Analyst 3 will lead end-to-end business and systems analysis across the full solution lifecycle, from requirements elicitation through implementation and continuous improvement. They will facilitate interviews and workshops, analyze and document current and future state processes, and translate complex business needs into clear functional and technical requirements.

The role partners closely with IT teams to support solution design, build, testing, deployment, and change management activities. Responsibilities include producing high quality documentation, supporting project delivery, and identifying opportunities to automate and improve business processes. The ideal candidate brings advanced lifecycle IT systems analysis experience, strong documentation and stakeholder facilitation skills, proficiency with analysis tools, and experience working in Agile and Waterfall environments.

This full-time position is located in Vancouver, WA.

Pay Rate: $52.49 - $74.99

• Paid holidays
  : 11
• PTO: Starting at 10 days
• Sick Leave: Up to 56 hours per year (prorated based on start date)
• EAP: Employee Assistance Program
• Benefit Options Available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, Hospital Indemnity, 401k (immediately eligible for employee and employer contributions - employer match up to 4%)
• Other benefits include the following: Calm App, Life Balance Discount Program

Responsibilities:

• Supporting Requirements Development:
• Conduct interviews and facilitate workshops to elicit application requirements.
• Research, analyze, model and organize information for developing requirements.
• Decompose high-level information into details and abstract up from low-level information to distinguish between solution ideas and application needs.
• Facilitate requirements validation sessions, identify gaps and present findings.
• Resolve requirement conflicts between stakeholders.
• Research, document, and validate current and future state processes and designs (functional and technical)
• Help define approach, alternatives, and decision framework for alternative solutions analyses.
• Help define and execute business analysis approaches.
• Assess and document descriptions of complex technical systems
• Solution Development and Proposal:
• Facilitate design sessions, key decisions, team meetings, sponsor meetings, and stakeholder engagement sessions
• Facilitate/assist in technical process improvement initiatives.
• Research and develop methods to automate repetitive manual data manipulations.
• Complete all documentation in support of the solution, including use cases, requirements, test plans, process maps, and desk procedures.
• Assist in the development of Business Cases/Justifications for the identified improvement opportunities and present the proposed solutions in both verbal and written formats to key stakeholders and sponsors.
• Solution Build:
• Prepare functional and technical documentation for hand-off to IT work groups.
• Work closely with IT development teams to encourage a smooth build.
• Draft documentation for user and operational manuals.
• Create queries and reports for extracting, manipulating, and reporting of business architecture-related information.
• Proactively communicate key updates and documents to team members, sponsors, and stakeholders
• Support project manager in the maintenance of project information including scope, status, schedule, budget, forecast, risks and issues, resources
• Support project manager in the coordination of teams contributing to the project
• Implementation and Change Management:
• Support development and implementation of change management plans that reduce employee resistance and empower management as change sponsors.
• Facilitate various system verification activities such as systems and user testing.
• Facilitate system and data integration efforts to connect disparate systems that have various levels of System Life Cycle (SLC) maturity.
• Solution Maintenance:
• Provide first line technical support to business users of the developed solutions.
• Complete and improve user manuals, onboarding and training documentation.
• Analyze solutions and business practices for efficiency and effectiveness. Based on the analyses, initiate continuous improvement initiatives.
• Promote the adherence to the Operational Technology Systems Life Cycle (OT SLC) processes:
• Work with team members to verify assigned project(s) follow the OT SLC process and complete the process steps and required artifacts.
• Interview Subject Matter Expert’s and prepare drafts of OT SLC artifacts
• Facilitate reviews and incorporate feedback on OT SLC artifact drafts.
• Obtain Project Sponsor feedback and final approval of SLC artifacts.

Requirements:

• A degree in Information Technology, Technical Management, Information Management, Engineering, Business Systems, Computer…