Management & Program Analyst; Business Systems

Management & Program Analyst (Business Systems Performance)

As a Management & Program Analyst (Business Systems Performance), you will:

• Serve as the advisor in conducting stakeholder interviews, evaluating current-state processes, developing solutions and implementing the to be defined best practices.
• Research, organize, model, and analyze information for developing requirements. Decompose high-level information into details and abstract up from low-level information to distinguish between solution ideas and business needs. Mitigate introduction of risk or unpredicted variability - assessing reliability of generated data.
• Facilitate requirements validation sessions and present findings and as required facilitate the resolution of requirement conflicts between stakeholders.
• Provide solutions in the development and proposal of required materials; designs, proposes and implements system and/or process solutions based on multiple stakeholder requirements and best practices.
• Facilitate/assist in technical process improvement initiatives.
• Complete all documentation in support of the solution, including use cases, requirements, test plans, process maps, and desk procedures.