Senior Software Engineer, DevOps

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI‑powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes.

By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.

Founder‑controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and Built In. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.

We’re looking for a collaborative, self‑motivated Senior Dev Ops Engineer to join our Dev Ops team.

As a Senior Dev Ops Engineer, you’ll help enable the broader engineering organization to do high‑impact work by building and improving the infrastructure, tooling, and deployment systems they rely on every day. You’ll contribute to the development of standardized infrastructure and “paved paths” that make it easier to provision, deploy, and operate services reliably at scale.

You’ll collaborate closely with application engineering teams to ensure our container‑based infrastructure is scalable, cost‑efficient, and dependable across a wide range of workloads.

• Partner with Dev Ops and application engineering teams to design and improve standardized infrastructure, deployment workflows, and CI/CD pipelines
• Build, operate, and continuously improve our containerized infrastructure, with a focus on reliability, scalability, and cost efficiency
• Bring deep expertise in Kubernetes and its ecosystem, helping define best practices and support adoption across engineering teams
• Manage and evolve cloud infrastructure on AWS, including compute, networking, and storage systems
• Improve observability, monitoring, and incident readiness across production systems
• Participate in a shared on‑call rotation (approximately 1 week every 5 weeks), responding to and resolving production incidents
• Mentor teammates and share knowledge to improve engineering practices and operational maturity across the organization

• 5+ years of experience in Dev Ops, infrastructure, or platform engineering roles
• Strong hands‑on experience with Kubernetes in production environments
• Experience with infrastructure‑as‑code tools such as Terraform
• Solid experience working with AWS (e.g., EKS, S3, IAM, RDS, VPC, Route
  53)
• Experience building and maintaining CI/CD pipelines using tools such as Git Hub Actions, Circle
  
  CI, Jenkins, or Argo CD
• Experience working with containerized systems such as Docker and containerd
• Familiarity with cloud security best practices and modern approaches to securing infrastructure, including shift‑left principles
• Experience operating and scaling high‑traffic systems and large‑scale data platforms in production environments
• Strong problem‑solving skills and a methodical approach to debugging and system design
• Ability to communicate clearly with both technical and non‑technical stakeholders in a distributed environment

• Experience improving developer workflows and reducing friction in deployment and infrastructure processes
• Familiarity with tools in the Kubernetes ecosystem such as Helm, Argo CD, and Karpenter
• Experience enhancing observability through monitoring, alerting, and logging systems
• Experience contributing to infrastructure documentation and internal enablement efforts
• Interest in continuously evaluating and adopting new technologies where they provide clear value

• Take ownership of their work and proactively identify opportunities for improvement
• Collaborate effectively across teams and contribute…