IT Business Systems Manager Job Vancouver area,Washington USA,IT/Tech

IT Business Systems Manager

Competitive Salary $ - $
Comprehensive Benefit Package (Medical, Dental, Vision, Life) 100% paid employer premiums for employee and all eligible dependents
Profit Sharing Retirement Plan & 401K
Generous Paid Time Off and Holidays
Learning and Development (including funding for approved industry courses and certifications)
Cell Phone Allowance
Company Expense Allowance

Primary Duties and Responsibilities

System Ownership (ERP & Core Systems)
- Own the administration, configuration, and continuous improvement of Microsoft Dynamics 365 Business Central and assigned systems.
- Ensure systems remain stable, performant, and aligned with business needs.
- Maintain system standards, configurations, and documentation.
Operational Stability & Support
- Own day-to-day system operations, including:
  - Monitoring system health, integrations, and job execution
  - Identifying, triaging, and resolving issues across ERP, EDI, and data environments
- Ensure timely resolution of system and data-related issues to minimize business disruption.
- Manage system support activities and escalations within the assigned domain.
ERP Delivery & Release Management
- Lead system delivery activities including:
  - Configuration changes
  - Testing support (unit testing and UAT coordination)
  - Deployment validation and post‑release stabilization
- Ensure all system changes are tested, validated, and aligned to business requirements.
- Support change management processes and release governance.
Integration & Data Management
- Develop, maintain, and support system integrations including:
  - EDI platforms (Cleo Harmony, Lanham EDI).
  - Middleware, APIs, and data exchange framework.
- Ensure accuracy, reliability, and integrity of data across systems.
- Troubleshoot and resolve data flow, synchronization, and integration issues.
Business Process Implementation (System Enablement)
- Partner with Business Analysis to implement approved business processes within system configurations.
- Translate validated requirements and To‑Be process designs into scalable system solutions.
- Identify and resolve gaps between system capabilities and defined business processes.
- Note:
  
  This role supports process implementation but does not own business process design or governance.
Supervisory Responsibilities
- Manage data analysts day to day duties and responsibilities.
- Performance manage to company standards.
Collaboration with Business Analysis
- Work closely with Business Analysts to:
  - Understand requirements and functional designs
  - Ensure system configurations align with defined To‑Be processes
  - Support testing and validation activities.
- Provide technical insight to support feasibility, scalability, and system design decisions.
Continuous Improvement
- Identify opportunities to improve system efficiency, automation, and usability.
- Reduce manual processes and operational overhead through system enhancements.
- Support ongoing system optimization and technical debt reduction.
Technical Development & Optimization
- Design and optimize SQL Server objects including:
  - Queries, stored procedures, and performance tuning
- Support development and customization efforts using Visual Studio and extension frameworks.
- Contribute to system enhancements involving automation, integrations, and reporting.
- Team & Vendor Coordination
Coordinate with technical resources, business stakeholders, and external partners.
Provide guidance and direction on system‑related activities within assigned domain.
Support vendor engagements related to ERP, EDI, and system integrations.

Preferred

Education and Experience

Degree in Information Technology preferred or equivalent experience.
Experience in manufacturing, distribution, or supply chain environments.
Experience supporting ERP implementations or major system upgrades.
Familiarity with Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Knowledge of Dev Ops or release management practices.
Experience supporting data warehouse or reporting solutions.
2+ years in a supervisory, team‑lead, or project management role.

Critical Skills and Expertise

Operational Ownership
Process Enablement (System‑Focused)
Performs complex tasks typically following established processes.
Comprehensive knowledge Enterprise Computing…