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ITIL-SMO Lead: Service Governance & CSI Expert
Job in
Vancouver, Clark County, Washington, 98662, USA
Listed on 2026-07-09
Listing for:
Tech Mahindra
Full Time
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
IT Project Manager, IT Support
Job Description & How to Apply Below
Tech Mahindra in Vancouver is hiring an experienced SMO Lead responsible for establishing and improving the Service Management framework across IT services. This role focuses on adopting ITIL practices, ensuring operational excellence, and enhancing customer experience.
The ideal candidate has 7 to 12 years of IT Service Management experience, leads cross-functional teams, and drives continuous improvement initiatives. A competitive salary range of $120,000 - $130,000 per annum is offered, along with comprehensive benefits.
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