Business Analyst

Business Analyst 2

This assignment will support the Transmission Field Services, Business Controls and Information (TFAI) team and specifically, the Asset Data Management (ADM) team. ADM is responsible for providing an accessible, reliable and comprehensive asset data register. The Business Analyst in this assignment will support new reports development for ADM stakeholders, along with quality assurance data analysis. This assignment will assist in achieving the team's goals of providing accurate and complete data to enable improvements of asset management capabilities.

The Business Analyst will join a team that is dedicated to our customer and our mission of driving the maintenance for our 15,000 miles of transmission lines and all of the many substations and their associated equipment throughout a six state region. Being in the data daily and working with our customers and partners to solve complex problems is the norm for this assignment.

We are a heads down organization that enjoys collaborating with our customers to better determine and meet their needs. There are many challenges as several systems integrate to drive the maintenance of our systems. We model and test some of the solutions and then work with our IT partners to implement the new changes. We are on a compound with several of our customers so there is some travel to other locations (all of them are close enough to walk to).

Ideally the candidate will have a depth of knowledge on data systems and how to configure them. They would also be energetic and be able to collaborate with our teammates while working closely with customers to determine their requirement and suggest courses of action for solution.

The Business Analyst will:

• Support the planning and development of a large and complex reporting environment.
• Provide recommendations for enhancements and support any implementations of this reporting environment; providing on-going training, guidance and technical management of the environment.
• Collaborate with the Transmission Asset Data Management (ADM) team, its customers and stakeholders to design, develop, recommend and coordinate reporting solutions.
• Communicate, coordinate and collaborate with business teams to translate ambiguous business problems into actionable requirements and to develop customer-focused analytics.
• Analyze data from multiple data sources to confirm data integrity, analyze root causes, uncover new patterns and answer key questions.
• Identify quality assurance/quality control issues and identify failure or maintenance trends.
• Present compiled information to ADM team for awareness and analysis.
• Gather and document reporting requirements and work with IT counterparts to develop reporting solutions.
• Perform routine testing to validate reporting upgrades and verify enhancements meet requirements and do not negatively impact the business.
• Keep abreast of Business Intelligence best practices, and identify and utilize them in reports, metrics and dashboard solutions.
• Provide basic end user instruction and support for utilizing reporting and analytics solutions.
• Collect, organize, and validate data and model results to establish data reporting completeness, accuracy and quality.
• Communicate technical information (supported systems data, reporting and analysis results, etc.) verbally and in writing to a wide variety of technical and business experts, as well as non-technical users, in both individual and group settings.

Education & Corresponding Experience (required on matrix) A degree in Information or Computer Technology, Information Technology, Business Management or a closely-related field is preferred. With an applicable Bachelor's degree, 5 years of experience is required. With an applicable Associate's degree, 7 years of experience is required. Without an applicable degree, 9 years of experience is required. Experience should be consistent with the specific requirements of business analysis and progressively more technical in nature.

Required Technical Skills & Experience (required on matrix)

Demonstrated experience with report, information and database designs