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Service Desk Supervisor — IT Support Lead
Job in
Vancouver, Clark County, Washington, 98662, USA
Listed on 2026-09-08
Listing for:
Fawkes IDM
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Fawkes IDM seeks an experienced IT Service Desk Manager to oversee day-to-day supervision of the firm’s Service Desk Analysts and the DC Service Desk team in a law firm environment. You will ensure quality end-user support, manage 24/7 staffing, and guide staff development while coordinating with the Director of Technology Support on improvements and projects.
Candidates should have a four-year degree and 6+ years in support, with familiarity of law firm applications and enterprise hardware.
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