Enterprise Implementation Manager

Who we are

Our mission at Quandri is to transform insurance into a trusted and delightful experience using AI. We do this by delivering an AI operating system for North America’s best insurance agencies and brokerages.

What we do

Quandri is transforming the insurance experience for policyholders across North America by providing AI to the industry’s critical stakeholders – insurance agencies and brokerages. Insurance agents are the lifeblood of the insurance industry, and are where most Property & Casualty insurance is sold and serviced. Yet, there are forces making it harder than ever for them to operate; more consolidation, rising talent crisis, increasing complexity of insurance and the AI revolution are significant challenges for how agencies have typically operated.

This challenge is a massive opportunity to rethink how insurance agencies operate. Quandri is at the cutting edge of this change, delivering real transformation to the entire insurance experience one process at time through the deep understanding of insurance workflows, systems and data paired with deep technical capabilities and proprietary models.

We’re making insurance better for policyholders, while helping insurance brokerages deliver a better client service, grow faster, and harness AI so that they control the future of insurance distribution.

Why join us?

We are moving fast and focused on customer impact. You will enjoy and be successful at Quandri if you:

• Have a deep customer focused mindset

• Can operate in a fast paced environment where change and innovation is a constant

• Take high levels of ownership in everything you do

• Have AI-first thinking and want to apply AI to solve the world’s problems of tomorrow

• Operate with urgency, and aren’t afraid to move fast and make some mistakes along the way

• Are low ego, and believe more in achieving the best outcome for our customers and achieving big goals as a team

• Want to have a big impact, and are not content with making changes at the edges

Our head office is in Vancouver BC, with ¾ of our team working here and the rest distributed across North America.

We’re backed by leading US and Canadian investors, are growing fast, and have a few awards to prove it:

• Linked In’s Top Canadian Startups in 2024 & 2025

• Deloitte’s Fast 50

• CB Insights’ Insurtech 50 and Fintech 100

• Globe and Mail’s Top Growing Companies in Canada.

Most importantly, if you want to do the best work of your life changing an industry with technology alongside talented people who are both high-performing and kind, Quandri is the place for you.

About the Role

We’re looking for a customer-obsessed, systems-minded Enterprise Implementation Manager to join our growing team. You’ll be the quarterback for onboarding strategic brokerage/agency partners—aligning stakeholders, defining success metrics, managing deployment timelines, and ensuring user adoption.

You’ll work cross-functionally with Product, Engineering, CS, and Sales to ensure our customers have a seamless, high-impact implementation experience. You’re a builder. You thrive on bringing clarity to chaos. You’re deeply organized, and excited by improving systems and scaling success. Travel up to 25% of the time may be required in this role

What You’ll Do

• Own implementation lifecycle from pre-sale requirements discovery to go-live.

• Build project plans, align technical/business requirements, and manage stakeholder expectations.

• Collaborate with the customer’s IT and business stakeholders to define project scope, data requirements, and success criteria

• Deliver high-touch onboarding experiences that drive adoption and long-term success.

• Ensure data connectivity and extraction pipelines are properly configured, working with specialist…