Technical Product Manager - Mars Veterinary Health

JOB TITLE:

Technical Product Manager
- Mars Veterinary Health

Support Office
- Vancouver, Full time

$99,330.00 - $

As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them.

We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.

The Technical Product Manager (TPM) is the strategic anchor and technical translator responsible for designing, scaling, and driving the roadmap of the core platform capabilities that power our entire MVH product portfolio. Acting as the critical bridge between the business, the product teams, and technical execution teams, the TPM translates complex system dependencies into reusable, secure, and highly efficient shared infrastructure (such as APIs, cloud integrations, and common workflows).

By championing platform adoption across the MVH organization, the TPM eliminates redundant efforts, reduces technical debt, and unlocks indirect business value—ensuring our customer-facing applications can scale rapidly, securely, and seamlessly.

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Platform Strategy & Road mapping
• Establish product roadmaps, release plans, and lifecycle management that satisfy requirements across the product portfolio.
• Synthesize requirements from multiple stakeholders to build common, reusable capabilities.
• Adoption & Change Management
• Champion the platform to drive internal adoption and evangelism across the organization. Ensure high-quality documentation, clean APIs, onboarding resources, and a superior customer and developer experience.
• Project Management & Execution
• Guide engineering teams to scope, plan, and deliver work within established agile methodologies. Proactively identify and resolve technical blockers and cross-team dependencies to ensure on-time delivery.
• Technical & Risk Management
• Ensure the platform complies with security, privacy, and regulatory standards. Make strategic "build, buy, or partner" decisions for platform solutions.
• Performance & Metrics
• Define, track, and communicate relevant platform KPIs and usage metrics to monitor overall system health and business value.
• Other job duties as assigned.

• Bachelor's degree in Computer Science, Engineering, or a related technical field
• 4+ years of experience in a technical program or project management role.
• Familiarity with project management software (e.g., Jira, Asana, or similar).
• Strong understanding of the software development lifecycle.

$99,330.00 - $

Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, location, and market competitiveness.

• Competitive salary with paid time off & holidays so you can spend time with the people you love.

• Medical, dental, and vision insurance for you and your loved ones.

• Fertility and family-building assistance.

• Paid Parental leave.

• Practice Paid Basic Life Insurance.

• Practice Paid Short- and Long-Term Disability.

• Automatic enrollment 401(k) Savings Plan after 60 days…