Parts Support Specialist

Mercedes-Benz | Luxury & Hospitality | Launch a career in parts operations! The parts department doesn’t get the spotlight — but nothing moves without it. Every repair that gets done, every van that leaves on time, every technician who stays productive depends on a parts team that’s organized, accurate, and fast. If you’re someone who takes pride in doing the behind-the-scenes work that makes everything else possible, we want to meet you.

We’re building the parts support team for a brand-new operation, and we’re filling multiple full‑time roles. No automotive parts experience required — we will train the right people. What we can’t teach is work ethic, attention to detail, and a hospitality mindset. Bring those, and we’ll build the rest together.

The Mercedes-Benz Van Center of Vancouver is a brand-new, dedicated Sprinter Van Center opening in August 2026 in the heart of the Vancouver/Portland metro area. We are not just another dealership — we are a purpose‑built facility focused exclusively on Mercedes-Benz Sprinter vans, serving businesses, commercial fleets, adventure enthusiasts, and hospitality partners across the Pacific Northwest.

This is a rare ground‑floor opportunity. You won’t be inheriting someone else’s culture or fitting into an existing mold — you’ll be helping to build it. At our Van Center, hospitality is a core value, not a department. Every team member plays a role in delivering an experience that is warm, professional, and genuinely different from anything in our market.

• Parts Counterperson – Internal – First point of contact for service technicians needing parts. You pull the right part, get it to the right tech, and keep the shop moving without delays.
• Parts Shipping & Receiving – Receive, verify, and log incoming inventory. Process outbound orders accurately and on time. You are the gatekeeper of what comes in and what goes out.
• Parts Inventory & Stocker – Maintain accurate bin locations, stock incoming parts, conduct cycle counts, and keep the parts room organized so everything is exactly where it should be.

• Pull and deliver parts to technicians at the counter and on the shop floor quickly and accurately.
• Receive incoming shipments – verify against purchase orders, log discrepancies, and stock to correct bin locations.
• Process outbound orders and returns, ensuring proper documentation and packaging.
• Maintain bin accuracy and parts room organization to support a fast-moving service department.
• Conduct regular cycle counts and assist with periodic physical inventory.
• Monitor and flag low‑stock items to the parts manager before they become a problem.
• Support the parts team with daily tasks to keep operations running smoothly.
• Uphold the cleanliness, organization, and presentation standards of the parts department at all times.

• 2+ years of experience in a customer service, hospitality, retail, or warehouse role. Automotive experience is a plus but not required.
• Strong work ethic – you show up on time, stay engaged, and take ownership of your work.
• Sharp attention to detail – parts accuracy directly affects technician productivity and guest satisfaction.
• Comfortable in a fast‑paced, team‑oriented environment where priorities can shift quickly.
• Organized and process‑driven – you like systems, follow procedures, and keep things tidy.
• Friendly and professional – you’ll interact with technicians and teammates throughout the day.
• Basic computer skills for inventory and order management systems.
• Punctual, dependable, and takes genuine pride in doing the job right.

• Competitive hourly wage commensurate with role and experience.
• Full‑time positions – consistent schedule, Monday–Friday.
• A strong entry point into the automotive industry with a clear path to grow.

• Ground‑floor opportunity to shape the culture, processes, and standards of a brand‑new operation.
• Represent one of the world’s most iconic luxury brands.
• Manufacturer‑supported training and Mercedes‑Benz certification opportunities.
• Collaborative, hospitality‑first culture where your contributions are seen and valued.
• Serve a thriving commercial market in one of the Pacific Northwest’s fastest‑growing corridors.
• Full benefits package including medical, dental, vision, and paid time off.
• 401(k) plan.
• Career growth potential as the business grows and scales.