Hospital Manager - Livewell Animal Hospital of Vancouver

Your Impact as a Livewell Hospital Manager

Livewell Hospital Managers are builders. In this role, you will help launch, grow, and stabilize a brand‑new hospital from the ground up. This means creating the culture, team, and operational rhythm that define long‑term success. This role requires grit, energy, and a strong drive to grow a business in close partnership with your Founding DVM and regional leadership. You aren’t just managing a clinic;

you are establishing a community landmark.

• Building the Foundation:
  You will establish hospital culture, standards, and expectations from day one, implementing Livewell operational playbooks and partnering with the Founding DVM to align medical and business strategy.
• Driving Growth & Community Engagement:
  You will develop and execute local marketing strategies, building relationships with community organizations and local businesses to champion Livewell’s brand presence and drive visit trends.
• Recruiting & Developing a High‑Performing Team:
  You will lead the interviewing and hiring process for all support roles, building a cohesive, growth‑oriented team culture and holding teammates accountable to high performance and behavioral standards.
• Owning the Business:
  You will manage P&L performance, labor costs, and inventory controls. You will identify and execute opportunities to improve profitability and operational efficiency.
• Delivering an Exceptional Client
  
  Experience:
  
  You will create systems that support hospitality and efficiency, ensuring high‑quality service aligned with Livewell standards and proactively resolving client concerns.

• High energy, enthusiasm, and a strong growth mindset.
• Demonstrated grit, resilience, and the ability to navigate ambiguous start‑up dynamics.
• Experience building and developing teams with a positive, culture‑focused leadership style.
• Willingness to learn and own financial performance (P&L, labor, inventory).
• Strong communication and organizational skills with the ability to balance execution and strategy.
• Previous management experience in veterinary, medical, retail, or service environments is preferred.
• De novo or start‑up experience (specifically within veterinary medicine) is strongly preferred.

As part of the Livewell and Mission Pet Health family, you are empowered to lead with autonomy while backed by the resources of a nationwide network. We focus on your wellbeing so you can focus on building your team.

Note:

Eligibility for specific benefits varies based on role and hours worked.

Highly competitive salary package with performance‑based incentives and comprehensive benefits.

Comprehensive coverage options including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Plan for your future with 401(k) retirement options (with match) and additional financial protection benefits like Life Insurance and Disability coverage.

Access to extensive leadership development programs and a peer network of experienced Hospital Managers and Operations Directors specializing in de novo growth.

Enjoy generous paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

Applicants with disabilities may be entitled to reasonable accommodation. Please contact  with your request and contact information.

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.