Support Manager — Lead Repair & Customer Care Ops
Job in
Vancouver, Clark County, Washington, 98662, USA
Listed on 2026-08-08
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-08
Job specializations:
-
Management
Operations Management, Project & Program Management, Client Relationship Management
Job Description & How to Apply Below
iM3 is seeking a Support Manager to oversee the repair and maintenance operations, ensure quality, and provide expert customer support. The role centers on supervising staff, processing service tickets, and ensuring compliance with safety and regulatory standards while coordinating with Production and Sales teams.
Responsibilities include managing warranties, maintaining SOPs, and driving continuous improvement in service delivery.
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