PINK Manager-Vancouver

Pink Manager-Vancouver

At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

A Victoria's Secret & Co PINK Manager a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. This role reports to the Store Manager or Assistant Store Manager, as assigned.

The PINK Manager drives the overall customer and brand experience within the PINK Business. They ensure both product presentation and selling behaviors reflect the Brand's guidance and objectives. Specifically, the PINK Manager owns:

• Visual execution within their line of business by translating brand direction into clear priorities and daily actions
• Product storytelling and selling behaviors, protecting the emotional tone of the customer's experience
• Category-level performance insights, leveraging company tools and reports
• Sales floor and fitting room standards (if applicable)
• Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store Manager
• Direct reports, as assigned, including PINK Supervisors and/or Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business.

Leading and demonstrating company values

Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.

Coaching & development of associates

Executing Daily Work Force Management actions to manage labor hours

Maintaining visual merchandising standards

Collaborating with Sales Leadership Teams to ensure seamless execution

Leading and modeling behaviors that link to leadership competencies

Demonstrating and leading company policy and procedures

Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing

Passion for the Victoria's Secret Brand and the ability to drive customer satisfaction and loyalty.

Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results

A sense of self-awareness with an interest in seeking feedback to improve and develop

Experience selecting and developing direct reports to the next level and creating an environment where people do their best work

Experience with influencing cross-functional partners in informal and formal settings

Ability to work nights, weekends, and a flexible schedule

Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks

Ability to use technology (headsets, mobile devices, computers)

3+ years of retail leadership experience preferred.

Paid parental leave to bond with your new addition

401(k) savings plan with company match

Merit increases and performance bonuses

On-the-spot recognition and rewards for a job well done

Employee stock purchase program

Merchandise discounts

Medical, dental, vision, and pharmacy coverage

Tuition reimbursement

Commuter benefits

Employee Assistance Program, including those who live with you