Vice President of Quality Assurance and Compliance

Vice President of Quality Assurance and Compliance Lifeline Connections

Salary Range: $100,000 to $120,000 annually, dependent on experience

Lifeline Connections is seeking a strategic and experienced Vice President of Quality Assurance and Compliance to serve as a senior executive leader responsible for advancing organizational excellence, regulatory compliance, accreditation readiness, patient safety, risk management, productivity oversight, data management, and continuous quality improvement across behavioral health programs and operations. This position partners closely with the CEO and Executive Leadership Team to develop and implement organization‑wide strategies that promote clinical quality, operational integrity, regulatory compliance, data‑informed decision‑making, and measurable outcomes.

The Vice President provides leadership for CARF and CCBHC accreditation readiness, quality assurance, compliance, incident management, performance improvement, documentation standards, productivity monitoring, workforce competency development, and evidence‑based practice fidelity.

The successful candidate will promote a culture of ethical practice, transparency, accountability, trauma‑informed care, continuous learning, operational excellence, and person‑centered service delivery.

Serves as a strategic advisor to the CEO and Executive Leadership Team regarding quality improvement, compliance, accreditation, patient safety, productivity, data integrity, and organizational risk management.

Collaborates with executive leadership on strategic planning, operational planning, workforce development, value‑based payment readiness, utilization management, quality outcomes, and organizational performance improvement.

Provides leadership in developing a culture focused on compliance, ethical decision‑making, service excellence, data‑informed leadership, continuous improvement, and operational accountability.

Ensures organizational compliance with applicable federal, state, and local behavioral health regulations, including WAC, RCW, ORS, OAR, DOH, DSHS, CMS, OSHA, HIPAA, 42 CFR Part 2, CARF, CCBHC, Medicaid, and other applicable regulatory or accreditation standards.

Maintains organizational readiness for CARF surveys, CCBHC requirements, DOH licensing reviews, Medicaid audits, payer audits, and other regulatory or accreditation inspections.

Oversees corrective action planning related to audit findings, incidents, grievances, compliance deficiencies, accreditation recommendations, documentation gaps, productivity concerns, and performance improvement opportunities.

Serves as the organization’s Compliance and Privacy Officer and oversees compliance and privacy reporting processes.

Develops, implements, and oversees organization‑wide quality assurance and performance improvement systems.

Establishes measurable quality indicators, key performance indicators, productivity benchmarks, documentation standards, treatment outcome measures, access metrics, utilization trends, and program performance expectations.

Oversees the collection, analysis, interpretation, validation, and reporting of quality, compliance, productivity, and operational performance data.

Ensures data is accurate, timely, actionable, and used to guide decision‑making at the program, department, executive, and Board levels.

Leads continuous quality improvement initiatives focused on patient outcomes, patient safety, access to care, service effectiveness, compliance, documentation quality, productivity, data integrity, operational efficiency, and overall organizational performance.

Ensures fidelity to evidence‑based and promising practices through monitoring, auditing, coaching, staff development, data review, and corrective action processes.

Staffs the Quality Assurance and Performance Improvement Committee and provides regular quality, compliance, productivity, and performance reports to executive leadership and the Board of Directors.

Provides…