Assistant Manager

Role Overview

Assistant Manager – Full Time – Store #000818 Lens Crafters (Requisition ). Lens Crafters is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of vision care products.

• Act as leader in the absence of or in support of the Store Manager, operating as a business owner within the marketplace.
• Represent Lens Crafters as the premier destination for all vision needs within the community and deliver key performance metrics.
• Deliver quality & improvement to exceed all key performance indicators (KPIs) – Comp Sales, % Sales to Plan, Conversion & Customer Count, Comp Growth, Increased Traffic, Store Operating Profitability, Continuity of Care, Exam Growth & Retention Goals, Net Promoter Score, Current year objectives.
• Understand retail business to translate into positive sales and business results, examine market and competitors.
• Support store business plans to maximize sales & profit.
• Partner with Store Manager to lead and develop team.
• Deliver clear, constructive feedback and partner with Store Manager on development.
• Execute visual directives & maintain store appearance.
• Maintain positive working relationship with doctors.
• Promote team compliance with all policies.
• Perform administrative duties.
• Work a flexible schedule, including nights & weekends.

• High School graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have strong command of English for all written correspondence & oral communication.
• Strong communication & listening skills.
• Demonstrated high level of selling skills.
• Proven ability to problem solve.

• College degree or equivalent.
• Previous experience in leadership position within retail & customer service industry.
• Knowledge of basic optics.
• Knowledge of current store merchandise.
• State licensure (if applicable) &/or ABO Certification in non-licensed states.
• Brand Final Inspector Certification.
• Brand Quality, Fitting & Adjusting Program.

Pay Range: 22.41 - 34.95. Employees may also be offered a competitive bonus and/or commission plan. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the U.S. receive preference in accordance with Tribal Law.