Assistant Store Manager

JCP Vancouver Retail Location - Vancouver, WA 98660
* Cultivate a positive, inclusive, and respectful team culture by actively welcoming all team members, valuing individual differences, and ensuring everyone feels supported.
* Clearly communicate how each team member’s role contributes to the success of the store and the broader Joie organization, reinforcing purpose and accountability.
* Execute the store’s vision and strategic direction as outlined by the Store Manager, ensuring alignment in day-to-day operations and team priorities.
* Assist the Store Manager in talent acquisition efforts, helping to hire and develop a diverse team with the skills and experience needed to achieve strong performance results.
* Promote ongoing learning and product knowledge by delivering consistent coaching, feedback, mentoring, and development opportunities for all team members.
* Lead key aspects of performance management, including delivering constructive feedback, conducting regular check-ins, recognizing individual contributions, managing documentation, and addressing performance concerns in a timely and professional manner.
* Address employees’ concerns with confidentiality and care, and partner with regional or corporate resources when additional support or escalation is necessary.
* Collaborate with the Store Manager and Regional Manager to review and interpret business and sales data, contributing to quarterly business reviews and sales planning to achieve store performance goals.
* Assist with staff scheduling, labor planning, and daily workforce coordination to ensure adequate coverage and operational efficiency.
* Track performance against key financial targets—including daily, weekly, monthly, and quarterly metrics—and provide insights to support adjustments to business strategy.
* Ensure all merchandise displays meet brand standards and follow current visual merchandising guidelines, maintaining a clean, organized, and inviting store environment.
* Oversee daily and weekly inventory processes, ensuring accurate stock levels, proper organization, and adherence to safety requirements.
* Execute store opening and closing procedures in full compliance with company policies and operational standards.
* Support daily cleaning responsibilities, including restrooms, break areas, and high-touch surfaces, to uphold a safe and welcoming environment for customers and staff.
* Complete all tasks in alignment with company policies, standard operating procedures, and applicable local regulations.
* Follow all safety standards and proactively address potential hazards to maintain a safe environment for employees and customers.
* Demonstrate a positive, polished, and professional presence that reflects Joie’s brand values, ensuring every customer receives a warm, premium in-store experience.
* Proactively engage customers by building rapport, asking thoughtful questions to understand their needs, and recommending personalized product solutions that support their lifestyle.
* Address customer concerns with empathy and professionalism, apply sound judgment to resolve issues promptly, and escalate matters to the Store Manager as appropriate.
* Ensure all transactions are processed accurately and efficiently, maintaining strong attention to detail and adherence to company policies and procedures.
* Oversee stockroom organization and inventory processes, ensuring products are stored safely, accurately tracked, and readily accessible to support smooth store operations.
* Support company-driven campaigns, product launches, and promotional initiatives by ensuring timely execution and alignment with brand standards.
* Maintain up-to-date knowledge of all product features, benefits, pricing, and promotions to effectively communicate value and help customers make informed purchasing decisions.
* Provide knowledgeable, personalized product recommendations, using strong product expertise to guide customers confidently through their options.
* Demonstrate a commitment to ongoing training and personal development to stay current on new products, policies, and brand expectations.
* Assist in creating and maintaining clean and visually compelling…